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SMTP sending emails, then erroring

February 07, 2013 2:07pm

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  • #1 / Feb 07, 2013 2:07pm

    cityfone

    1 posts

    When i go to send an email through the tools > communicate tab, the email will send and then the script will continue and produce the following error page after 20 - 30 seconds:

    Unable to send email at this time.
    
    220 skoda.electric.net ESMTP
    
    hello: [hostname]
    250-SIZE 268435456
    250-PIPELINING
    250-AUTH LOGIN
    250-STARTTLS
    250 HELP
    
    
    from: 250 OK
    
    
    to: 250 Accepted
    
    
    data: 354 Enter message, ending with "." on a line by itself
    
    
    
    
    The following SMTP error was encountered:
    
    Unable to send email using PHP SMTP. Your server might not be configured to send mail using this method.

    Any thoughts?

  • #2 / Feb 07, 2013 3:11pm

    wildrock

    262 posts

    Sounds like your smtp server isn’t sending a timely acknowledgement back that it has sent the message.

    Do you have your email settings config’d properly in the Admin -> Email Configuration panel? Check the Guide for details.

    You also can turn on debugging there to get more info.

  • #3 / Feb 07, 2013 4:17pm

    No, he’s got his Email Configuration sent to “SMTP” which tries to use PHP SMTP which his server isn’t configured for.

    If you really do want to use PHP SMTP, you need to configure it within your servers php.ini (@see http://php.net/manual/en/mail.configuration.php) file or change your e-mail protocol to PHP mail and just let PHP handle it.

.(JavaScript must be enabled to view this email address)

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