Thread

I’ve been battling page loading issues for certain portions of our site. I’ve spent some time checking caches, stepping through the code, rebuilding thumbnails and image sizes and also database optimizations.

I turned on debugging on the site and ended up seeing the following for one of the template debugging scenarios. In other instances the page load would completely timeout:

(0.132232 / 3.99MB) Calling Extension Class/Method: Matrix_ext/channel_entries_tagdata
(2.733105 / 4.52MB) Calling Extension Class/Method: Pt_field_pack_ext/channel_entries_tagdata
(2.738682 / 4.37MB) -> Data Returned

has anyone has this issue? I can readily show the associated code for that template as well.

Thanks in advance

some of the add-ons in use are matrix, switchee for conditionals

Hi creativemedia,

What is your exact EE version?

Which add-ons/modules do you have installed if any?

Is your EE site and db on the same server?

Are you on a shared or dedicated hosting account?

Do you have SSH access to your server?

Thank you,

Mike

What is your exact EE version?

v2.5.3

Which add-ons/modules do you have installed if any?

Enabled Modules are:

Assets
Channel
Deeploy Helper
Email
Emoticon
File
JQuery
Member
Query
RSS
SafeCracker
Search
Statistics
Structure

Enabled Extensions are:

Assets
Structure
SafeCracker
P&T Field PAck
Matrix

Is your EE site and db on the same server?

Yes they are on the same server

Are you on a shared or dedicated hosting account?

Its actually VPS hosting

Do you have SSH access to your server?

Yes I do have access to it.

To add to my previous reply, I have tried updating to the latest github version of P&T Field PAck based on a forum response from pixelandtonic staff but that didn’t work to help things.

Connect to your server via SSH and run the following command as super user at the command line and report the results back:

time du -hs

This command will give us the amount of time it takes for your server to calculate the directory size. This will help tell us if the server you are hosting on is the issue.

Thank you,

Mike

I got this response:

# time du -hs
36G .

real 0m12.338s
user 0m0.087s
sys 0m0.834s

I did it on the main www directory which has both the staging and production versions of the sites.

It looks like the server you are on might have some really heavy traffic on it. Look at the first real number. It’s taking 12.3 seconds to calculate a simple directory size. This is not a good sign. This should really take 1 second or less in normal server conditions. Try running this command each time you notice a slow down and see how bad it gets. Are you by any chance hosting with GoDaddy.com?

Mike

We’re on rackspace actually. Let me try running the command a few times and see the results. Also I’ll look at doubling the ram we have (currently 2gb with 160kb free)

Hi creativemedia,

Sounds good. Is there anything else I can help with?

Cheers,