I’m in a strange loop on your e-commerce site. I’m trying to purchase a new license. It keeps kicking me out to log-in, but when I’m logged in, I still can’t purchase.
I have an installation scheduled in 30 mins. Can you guys help?
Thanks
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November 05, 2012 3:33pm
Subscribe [2]#1 / Nov 05, 2012 3:33pm
I’m in a strange loop on your e-commerce site. I’m trying to purchase a new license. It keeps kicking me out to log-in, but when I’m logged in, I still can’t purchase.
I have an installation scheduled in 30 mins. Can you guys help?
Thanks
#2 / Nov 05, 2012 4:43pm
Hello PD99,
What location are you trying to download from?
Would you possibly be behind a firewall or a quickly rotating IP?
Please let me know.
Thank you,
#3 / Nov 05, 2012 6:24pm
Yes. I am behind a firewall.
#4 / Nov 06, 2012 2:31pm
Hey PD99,
Firewall is pretty generic, do you know if you are behind one that shapes traffic or anything similar?
Please let me know.
Cheers,