Thread

Hi,

I have recently upgraded to 2.53 and I’m not exactly sure when it quit working, but I just noticed that the simple search is not working.  It just redirects you back to the homepage. 

Also recently, I turned on “cloudflare” in my hosting plan.  This involved a change in the DNS to include “www” on the site. I had to go into the .htaccess file and modify this.

So, I’m not sure which of these things caused the problem.  FYI, I have a development mirror site running on a different host, with Cloudflare, and upgraded to 2.53, that works fine.

I have read all of the posts on subjects like this and tried a lot of them (including all the parameters in the tag).  Nothing has worked.

Here is the code I’m using…

{exp:search:simple_form channel="books" search_in="everywhere" result_page="search/custom_results" status="not closed" where="all" show_expired="yes" show_future_entries="yes"}

<div id="topisbn">
 <font color="maroon"><b>ISBN, Title or Author:</b></font>
              <input type="text" name="keywords" id="keywords" value="" size="18" maxlength="100" />
              <input type="submit" value="submit" class="submit"  />
</div>
{/exp:search:simple_form}

The results file I’m using has worked for years.  Let me know if you need to see it too.

Thanks
Warren Austin

Hi there Warren,

I am sorry to hear you are running into this problem.

The first thing to check is that you are using www everywhere. In the config file, the Control Panel and in your htaccess file.

Can you show me the contents of your htaccess file?

Are you using strict URL?

Please let me know.

Cheers,

Hi,

I’m not using the www in the config file.  I tried putting it in there and instead of returning to the homepage, it takes you to a 404 when you try to search.  So I took it back out.

Strict is not enabled.

Here is a copy of the .htaccess file.  I have commented out the lines that used to take away the www.

<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_URI} ^/(stats|failed_auth\.html).*$ [NC]
RewriteRule . - [L]
</IfModule> 

RewriteEngine On

# Remove www from URLs
# RewriteCond %{HTTP_HOST} ^www\.unbridledbooks\.com$ [NC]
# RewriteRule ^(.*)$ <a href="http://unbridledbooks.com/$1">http://unbridledbooks.com/$1</a> [L,R=301]

RewriteCond %{QUERY_STRING} ^(css=.*)$ [NC]
RewriteRule ^(.*)$ /index.php?/%1 [L]

RewriteCond $1 !^(images|site_index|img|scripts|sifr|audio|eecontrol|themes|favicon\.ico|robots\.txt|index\.php|sitemap\.php|y_key_f8705c01fa5604a0\.html|BingSiteAuth.xml) [NC]
RewriteRule ^(.*)$ /index.php?/$1 [L] 

ErrorDocument 401 /main/404/
ErrorDocument 403 /main/404/
ErrorDocument 404 /main/404/

Any help would be greatly appreciated.

Thanks
Warren Austin

Hi Warren,

How about the Control Panel, are you consistently using WWW in the Control Panel?

It might be quicker if I log in and take a look. Would you be okay with that?

Thank you,

I was talking about the control panel earlier when I called it the config file.  If you change it in there, it then gives a 404 when you try to use the search.

As far as you logging in there, sure, no problem.  How do you want me to communicate the login and password to you?

Warren

Hi Warren,

Please be on the lookout for an email from EllisLab.

Thank you,

Shane,

I see that you got it fixed.  The only changes I could see on the site were to the config.php file, but I couldn’t tell what you changed.  I’m dying to know what you found out.

Thanks
Warren Austin

Hi Warren,

Did you get the email from Robin?

She mentions changing a few things, they are listed in the email.

Cheers,

No, I haven’t heard anything.  I discovered it was working on Friday.  I would really like to know what she did.

Thanks
Warren

Hi Warren,

I will resend the email.

Cheers,

Oops- sorry for the email confusion there!  Just to lay it out for anyone else, it was caused by a redirect.  I used Live HTTP headers, and saw that the post was getting a 301 response.  We need a 200- when it’s redirected, you lose all of the post data.

I was a bit confused, because for the life of me I couldn’t figure out where that redirect was coming from.  But it was clear it was forcing the www- that’s what triggered it.  So- I changed the site url to include www, made sure the htaccess was not trying to muck w/www in any way, made sure index.php was not included (since the htaccess would redirect that)- and boom, it worked.

And thanks to Warren’s private reply, I now know what the heck was forcing the www!

The rewrite is being caused by a CNAME entry in the DNS settings for the site that is put there by CloudFlare.

So- mystery solved!