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Timeout issue with large uploads - continued

September 27, 2012 7:29am

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  • #1 / Sep 27, 2012 7:29am

    ukhj

    7 posts

    This question may be related to a resolved thread.

    Hi there,

    I’ve only just got round to completing the steps to solve the timeout issue in the related thread above, but having the same problem where the control panel is timing out during the upload of very large files.

    Here’s what I added to config.php:

    $config['cp_session_ttl'] = 172800;
    $config['user_session_ttl'] = 172800;

    This means the control panel shouldn’t timeout for 48 hours, but after uploading a file overnight the control panel is logged out and the file is not present.

    Not sure what else can be done, any ideas?

    Thanks!

    Anthony

  • #2 / Sep 27, 2012 4:46pm

    Kevin Smith

    4784 posts

    Hi anthonyweston,

    How large is this file that you’re uploading? I suspect you’re going to run into problems where the page request times out before the CP logs you out. You could try uploading the file via FTP and then syncing it to add it to EE. But I’m really curious, what kind of file is this?

  • #3 / Oct 01, 2012 6:34pm

    ukhj

    7 posts

    It’s 1.8GB and an MP4 file. Thanks for the link to syncing guide, will give that a go.

  • #4 / Oct 03, 2012 1:15pm

    Dan Decker

    7338 posts

    Hi Anthony,

    I’ll second Kevin here in saying that FTP/Sync will be a better way to come at this if possible.

    But? I’d have a look in php.ini and make sure that PHP is allowed to upload files that large. You may need to work with your host to get those settings just right.

    Is there anything else I can assist you with?

    Cheers,

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