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July 23, 2012 11:23am
Subscribe [1]#1 / Jul 23, 2012 11:23am
Hi all -
I have a monthly recurring product that is supposed to upgrade my member to the premium category. In the settings for the product in the CP I have it set correctly, but payment via Paypal works but does not upgrade my member’s profile.
i’ve just updated to EE 2.5.2 (v2.5.2 - Build Date: 20120606) and everything else is up to date. Ideas?
Thanks -
#2 / Jul 23, 2012 6:47pm
Hi julie p,
Was everything working properly before you upgraded? What version EE were you using before you upgraded to 2.5.2? If you look on the screen where you’re editing this particular item in your CP, which member group do you have set for subscribe and unsubscribe?
#3 / Jul 23, 2012 8:20pm
Hi there. No - it never worked, which is what prompted the upgrade from 2.4.x. I have a custom member group (Subscriber - Premium) for the purchase, and the default Member group if they stop the subscription. Thanks for checking in
#4 / Jul 24, 2012 3:26pm
ping
#5 / Jul 24, 2012 5:16pm
Ok, so it never worked before. That’s good to know. Could you share the settings you have in place in your CP? Did you make sure to set up the PayPal IPN properly?
#6 / Jul 24, 2012 6:08pm
I’ll check with my client about the Paypal settings. I don’t have access to the account and Paypal sandbox isn’t playing nicely at the moment. stay tuned and thanks for the help!
#7 / Jul 25, 2012 2:37pm
Hi julie p,
We look forward to hearing from you!
Cheers,