Thread

Hi,

EE2.4.0.

Clicking ‘synchronize directory’ gets:

DIR NAME, # of FILES, Types of files. Clicking ‘submit’ gives
http://kontera.com/kosys/index.php?S=4834985a7ab1d6e5f1243d51129cf868546ffdac&D=cp&C=content_files&M=do_sync_files

But the screen is blank.

[EDIT]

Also, when I click ‘Add File’ in a publish layout, I just get jumped to the top of the screen, there is no dialog box. I double-checked that the supporting javascript files are being loaded properly.

Hey Versa Studio,

I am sorry to hear you are running into this problem.

Has there been any changes recently?

Can you enable *debugging, that blank page is more than likely a PHP error we cannot see.

*To turn debugging on please go to your Control Panel and navigate to Admin->System Administration-> Output and Debugging. Please set the last two settings, which are “Display Output Profiler?” and “Display Template Debugging?”, to yes.

Please let me know what you find.

Cheers,

Shane,

I recently upgraded to 2.4, and ran in to some errors where the comments table was not found. I eventually got through the install process, that error came up again, so I went to MODULES and installed the comments module (comments are not is use on this site).

Please see original message above, there are other issues.

Debug info from synchronize files:

BENCHMARKS  
Loading Time: Base Classes   0.0254
Controller Execution Time ( Content Files / Do Sync Files )   0.3780
Total Execution Time   0.4036
  GET DATA  
$_GET['S']    aca06820af0da2279ca13083a429efff3aaefd90
$_GET['D']    cp
$_GET['C']    content_files
$_GET['M']    do_sync_files
  MEMORY USAGE  
4,659,280 bytes
  POST DATA  
$_POST['submit']    Submit
  URI STRING  
No URI data exists
  CLASS/METHOD  
content_files/do_sync_files
  DATABASE:  eh16079a   QUERIES: 31  (Show)
  HTTP HEADERS  (Show)
  SESSION DATA  (Show)
  CONFIG VARIABLES  (Show)

Also, I am getting periodically logged out of EE for no apparent reason.

Hey Versa Studio,

It sounds like something is not right with your custom layout. Can you try resetting that and then trying again? Sometimes the custom layouts do get in that funny state and the only way to fix this is to reset.

The file sync, was this working before? Is this a new upload destination?

Can you check via FTP to see if the file was uploaded successfully? If it was, what are the perms? Bad perms will stop a sync.

Please let me know.

Thank you,

I’m suspicious that some Javascript is missing - another problem - clicking the notice does not close it. Sound familiar?

Clicking the [X], that is.

Hey Versa Studio,

Yeah, that does sound a bit familiar.

A quick check would be to upload the themes folder again from a clean installation, maybe even download from ExpressionEngine.com again and unzip to your server. Make sure it all gets there. The themes folder is where the CSS, JS and Images for the Control Panel come from.

Let me know if that does anything.

Thank you,

Same problems persist after replacing /themes

I know you prefer to go through common issues before logging in directly, but given my experience with these kinds of issues, may I suggest that you just login to the CP? LMN if you want credentials via PM.

Hey Versa Studio,

You beat me to it. That was my next step!

Please be on the lookout for an email from EllisLab.

Cheers,

I need to PM you for security, but your mailbox is full. Does Ellis Lab have a secure web form for this?

Hey Versa Studio,

I sent you an email requesting login details.

We do not use the Private Message here in the forums.

Cheers,

Shane,

I received your email, but I’m not comfortable sending login credentials via email - it’s not secure.  I thought you guys had an SSL form for this?

Hey,

Gotcha. Please check your email again.

Thank you.