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July 02, 2012 10:18am

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  • #1 / Jul 02, 2012 10:18am

    ati44

    13 posts

    After upgrading EE from 2.1.x to   2.5.2 - I got lock out from accessing the site.

    Here is the error: 

    An Error Was Encountered
    Your IP is not allowed for accessing this site. Please speak to your site administrator to add you to the white list.

    How can I fix that error?

    Any help will be greatly appreciate.

    Best Regards,
    HC

  • #2 / Jul 03, 2012 1:45pm

    Shane Eckert

    7174 posts

    Hey ati44,

    This is odd! This is after an update?

    I cannot tell if that error is coming from ExpressionEngine or maybe a firewall or Filter that has blocked you.

    If it’s a firewall or other network device, you will need to contact your admin. If it’s ExpressionEngine, I am not sure how you got on the blacklist, but accessing the Control Panel from another IP address would be a work around. Are you able to do that?

    Thank you,

  • #3 / Jul 05, 2012 9:40am

    ati44

    13 posts

    Hi Shane,

    Thanks for answering. It wasn’t a problem with the Upgrade. It had to do with the Securitee plugin which automatically block all accesses to the site for whatever reason.

    I just disable it through mySQL.


    Thanks
    Harry

  • #4 / Jul 05, 2012 1:53pm

    Shane Eckert

    7174 posts

    Hey ati44,

    Glad to hear you were able to get that going! Nice!

    If you need anything else, please just let me know by opening a new thread.

    Cheers,

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