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June 14, 2012 11:00pm
Subscribe [4]#1 / Jun 14, 2012 11:00pm
Hi
A Chanel Images slideshow that was working in a test directory now fails in IE 8 and 9.
The only change was that the site was moved to LIVE. However the slide show stills displays perfectly in Mozilla Firefox 13.0, Chrome and Safari (IPad) safari (iphone) but not IE 8 or 9.
The version is EE 2.4.0. Is anyone else noticed this problem?
Thanks for you help.
Cheryl
#2 / Jun 15, 2012 9:22am
Is the HTML being output correctly to IE?
Do you have any HTML errors that may stop it displaying correctly in IE?
Are the image paths correct? - may be worth clearing out cache for FF. Chrome, Safari
#3 / Jun 15, 2012 10:30am
Is it possible that after the site was moved, some of the directory permissions changed? Just trying to throw some ideas out there…
#4 / Jun 15, 2012 4:06pm
Hey Clipper Support,
I am sorry to hear you are running into this problem.
I am not sure what this could be. The ideas already given by Barrel and Rob are good starting points!
Please let me know what you think.
Cheers!
#5 / Jun 17, 2012 12:39am
Thanks everyone for you help.
I checked your suggestions and then upgraded Channel Images (5.2.2) to the issue is fixed.
Regards Cheryl
#6 / Jun 18, 2012 12:50pm
Hey Clipper Support,
Glad to hear it!
If you need anything else, please just let me know by opening a new thread.
Cheers,