Thread

Hello,

I am having a really weird file uploading problem. I can perfectly upload files on my end as a SuperAdmin, but my content managers, on a different member group can’t. I am sure this member group has all the permissions to upload files to this directory, the director is writable, etc, etc…

I did all the necessary trouble shooting, suggested here on the user guide:

Troubleshooting File Upload Issues

This error is usually caused by insufficient permissions or incorrect configuration:

- The Upload Directory needs sufficient permissions. On a UNIX type server this usually means “777” permissions are required.

- The error can also occur if ExpressionEngine could not copy or move the uploaded file from the temporary upload directory, as specified by the server. The upload directory needs appropriate permissions.

- In Admin > File Upload Preferences, a full server path must be provided in the “Server Path to Upload Directory” preference. This is neither a relative path nor a URL. If the exact path is not known contact the host or server administrator to obtain that information.

-In some cases this error has been reported due to a trailing slash (/) at the end of the directory name under Admin > File Upload Preferences (or Gallery or Forum Preferences).

I am using ExpressionEngine v2.4.0.

Thanks for any help in finding what the problem may be.

Sebastián Jaramillo T.

Try turning off the XSS Filtering. If I recall, EE had a bug/feature like this at one point that could be worked around by turning off the XSS filtering. Supper Admins may not get their uploads filtered, and that can make this issue hard to pin down.

Admin > Security and Privacy > Security and Session Preferences

Apply XSS Filtering to uploaded files?

Hello Kurt,

Apparently this did the trick. Thanks for your help.

Hi Sebastian,

I’m glad to see Kurt was able to get you sorted out.

Thanks Kurt!

If you need anything else, just let us know!

Cheers,