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Control Panel menu not working - files not loading per console

May 21, 2012 9:03pm

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  • #1 / May 21, 2012 9:03pm

    Stephen Callender

    148 posts

    This is a really odd issue to me.

    I’ve got a dev version of a site in a “dev” folder that is running EE 2.4 perfectly after upgrading from 1.7. Now, I’m trying to get that site live to root public folder. Everything is beautiful except that control panel is not loading all the needed files. Check out the attached screenshot.

    I’ve been deleting and re-uploading the original files and nothing is working. I can’t figure out why it’s not working when the dev site’s CP is working perfectly just one folder away on the same server.

    Any help is much appreciated.

    One of the files that won’t load is: http://mysite.com/system/index.php?S=0&D=cp&C=javascript&M=load&file=css&theme=default&v=1337647896

  • #2 / May 22, 2012 5:21pm

    Dan Decker

    7338 posts

    Hi sjc80,

    Thanks for posting you question!

    Make sure you have a look over Moving ExpressionEngine to Another Server. Step 9 outlines all paths and URLs that need to be changed when moving a site.

    Once you’ve double checked all of that, let me know if you still need help.

    Cheers,

  • #3 / May 22, 2012 5:49pm

    Stephen Callender

    148 posts

    All the paths are correct. I’ve triple checked everything and I installed deeploy to set the paths straight. But I’m still having the issue.

  • #4 / May 22, 2012 7:48pm

    mc2design

    5 posts

    Did you log into the control panel using the www?

    http://www.mysite.com/system/index.php

    or

    http://mysite.com/system/index.php

    I noticed that the url you submitted

    <a href="http://mysite.com/system/index.php?S=0&D=cp&C=javascript&M=load&file=css&theme=default&v=1337647896">http://mysite.com/system/index.php?S=0&D=cp&C=javascript&M=load&file=css&theme=default&v=1337647896</a>

    didn’t have the www. in it.

    Due to the restriction between www. and non-www. sessions; it’s possible that you logged in using the www while your “Admin > General Configuration” aka config.php file has the control panel address set to the non-www.


    You will always want to log into the control panel using the URL you specific in your general configuration. .htaccess rules (or Apache rules) can ensure accessing the non-www or www are redirected appropriately.

  • #5 / May 22, 2012 7:55pm

    Stephen Callender

    148 posts

    Thanks mc2design, but unfortunately, that’s not it.

    Everything is without www, and I already have the htaccess file forcing www removal.

  • #6 / May 24, 2012 9:54am

    Stephen Callender

    148 posts

    .

  • #7 / May 24, 2012 12:46pm

    Stephen Callender

    148 posts

    Just as an update. Here are all the requests that are failing. Notice the similarities.

    <a href="http://mysite.com/system/index.php?S=0&D=cp&C=javascript&M=load&file=css&theme=default&v=1337877652">http://mysite.com/system/index.php?S=0&D=cp&C=javascript&M=load&file=css&theme=default&v=1337877652</a>
    
    <a href="http://mysite.com/system/index.php?S=0&D=cp&C=javascript&M=combo_load&ui=core,widget,mouse,position,sortable,dialog&plugin=ee_focus,ee_interact.event,ee_notice,ee_txtarea,tablesorter,ee_toggle_all,ee_navigation&file=cp/global_start&effect=core&v=1337647223">http://mysite.com/system/index.php?S=0&D=cp&C=javascript&M=combo_load&ui=core,widget,mouse,position,sortable,dialog&plugin=ee_focus,ee_interact.event,ee_notice,ee_txtarea,tablesorter,ee_toggle_all,ee_navigation&file=cp/global_start&effect=core&v=1337647223</a>
    
    <a href="http://mysite.com/system/index.php?S=0&D=cp&C=javascript&M=combo_load&file=cp/global_end&v=1337647221">http://mysite.com/system/index.php?S=0&D=cp&C=javascript&M=combo_load&file=cp/global_end&v=1337647221</a>
    
    <a href="http://mysite.com/system/index.php?S=0&D=cp&C=javascript&M=load&file=css&theme=default&v=1337877652">http://mysite.com/system/index.php?S=0&D=cp&C=javascript&M=load&file=css&theme=default&v=1337877652</a>
    
    <a href="http://mysite.com/system/index.php?S=0&D=cp&C=javascript&M=combo_load&ui=core,widget,mouse,position,sortable,dialog&plugin=ee_focus,ee_interact.event,ee_notice,ee_txtarea,tablesorter,ee_toggle_all,ee_navigation&file=cp/global_start&effect=core&v=1337647223">http://mysite.com/system/index.php?S=0&D=cp&C=javascript&M=combo_load&ui=core,widget,mouse,position,sortable,dialog&plugin=ee_focus,ee_interact.event,ee_notice,ee_txtarea,tablesorter,ee_toggle_all,ee_navigation&file=cp/global_start&effect=core&v=1337647223</a>
    
    <a href="http://mysite.com/system/index.php?S=0&D=cp&C=javascript&M=combo_load&file=cp/global_end&v=1337647221">http://mysite.com/system/index.php?S=0&D=cp&C=javascript&M=combo_load&file=cp/global_end&v=1337647221</a>

     

  • #8 / May 30, 2012 3:12pm

    Dan Decker

    7338 posts

    Hi Stephen,

    Sorry for the delay, still recovering the backlog from the long weekend!

    I see you are accessing the CP via /system/index.php - what happens if you use /admin.php - do you see the same errors?

    Can you show me your .htaccess? It shouldn’t factor in here, just want to make sure we cover all the bases.

    Also, check /system/expressionengine/config/config.php $config[‘cp_url’] and make sure there is no “www” in that value and what URL it is set to.

    Cheers,

  • #9 / May 30, 2012 3:27pm

    Stephen Callender

    148 posts

    login by /admin.php doesn’t fix anything

    config.php $config[‘cp_url’] does not have www. It is set correctly.

    htaccess is…

    Options +ExecCGI
    AddHandler php5-cgi .php
    Action php-cgi /cgi-bin/php-wrapper.fcgi
    Action php5-cgi /cgi-bin/php-wrapper.fcgi
    
    # EE URL Faking
    
    RewriteEngine On
    RewriteBase /
    
    # 301 Redirect
    Options +FollowSymLinks
    RewriteCond %{HTTP_HOST} ^www\.neophonic\.com$ [NC]
    RewriteRule ^(.*)$ <a href="http://neophonic.com/$1">http://neophonic.com/$1</a> [R=301,L]
    # End 301 Redirect
    
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule ^(.*)$ /index.php?/$1 [L]


    Thanks.

  • #10 / May 31, 2012 4:24pm

    Shane Eckert

    7174 posts

    Hey Stephen C.,

    Just for testing, can you rename the .htaccess file to rule it out?

    Thank you,

  • #11 / May 31, 2012 5:10pm

    Stephen Callender

    148 posts

    Hi Shane,
    I removed it and still have the same problem.

  • #12 / Jun 04, 2012 9:45pm

    Stephen Callender

    148 posts

    Is someone from EE willing to login and look at it, please?

  • #13 / Jun 05, 2012 5:08pm

    Dan Decker

    7338 posts

    Hi Stephen C.

    Sure thing, be looking for an email from me.

    Cheers,

  • #14 / Jun 06, 2012 5:20am

    Stephen Callender

    148 posts

    No email yet. 😊

  • #15 / Jun 08, 2012 6:18pm

    Stephen Callender

    148 posts

    Still no email. I could really use some help over here on this one. Thanks!

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