Thanks for the response. We did some more research.
Okay so what we have found is, if the newly created user is assigned to a custom group that does not have access to any “channels”, then the user gets the 401 error ( as reported in my first message) when she clicks the “Create new channel” button. Now, if we grant access to at least one Channel to the group the error disappears and everything seems to be working fine.
We think this is a BUG. Can you please confirm if you can recreate it?
Now although we have work around and the error doesn’t happen when creating channels, we do see the same error every time this newly created user tries to logout. The logout is successful but we will see the two error messages; one on the web page and a different error in the URL (address bar) which looks like HTML:
——————Web page error——————————
The URI you submitted has disallowed characters.
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, .(JavaScript must be enabled to view this email address) and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
——————————————————————————————————-
The URL (in the address bar) says…
http://www.mysamplesite.org/ee/admin.php?S=b51b37429e28669da46136792875dc3708b6a3c9&D=cp&C=login<!DOCTYPE HTML PUBLIC “-//IETF//DTD HTML 2.0//EN”><html><head><title>401 Authorization Required</title></head><body><h1>Authorization Required</h1>This server could not verify that youare authorized to access the documentrequested. Either you supplied the wrongcredentials (e.g., bad password), or yourbrowser doesn’t understand how to supplythe credentials required.</body></html>
Can someone please take a look? Looks like I’m chasing my tail. Any help would be appreciated.