Thread

I’ve been using track_views on my site for about two months. In conjunction with that, I’ve placed

{if member_group == 1} ({view_count_one}){/if}

on many of my pages to view the counts.  Over the past 2-3 weeks, on my front-end pages, these counts have been disappearing (the site thinks I’m logged out).  It first happened in Chrome, but I could still view the stats on Firefox & Safari.  But now I cannot view the counts on any browser.

Any ideas why my front-end site would have recently started not recognizing that I’m logged into the CP?  I’ve switched among my Security & Session Prefs (both Cookies, both Session ID, and both Cookies and Session ID) and that doesn’t seem to change things.

Thanks for your input.

Are your pages cached?

Hi Wiley,

That is definitely odd behavior. If you remove the conditional does the view count display as expected? Could you try using {if member_id ==""} instead? user your member id, which should be “1” if you are the first member of the site.

Sean

Regarding caching, some of my pages are cached, some are not.  The ones that are cached used to work well…they just wouldn’t update until the cache expired (which was fine).

If I remove the conditional, the counts display fine.  ‘if member_id’ didn’t work, I assume because EE’s not recognizing that I’m logged in.

Oddly, the stats inside ‘if member_group==1’ are still displaying fine and up-to-date when I browse using my Android phone’s browser.

Hey wiley,

Be sure you value to check is quoted:

{if member_group == '1'} ({view_count_one}){/if}

Let me know if that works for you.

Cheers,

I’d had

{if member_group == 1} ({view_count_one}){/if}

without quotes and just added them so my conditionals are now:

{if member_group == '1'} ({view_count_one}){/if}

I also disabled caching for my Home page (not really something I want to do long-term).  Still, just now in Firefox as I login and logout of my CP, the stats appear and disappear as expected.  But using Chrome and Safari, the stats do not appear regardless of whether I’m logged in.

I’m ready to dismiss this as a browser/user issue, rather than a problem with EE.  If anyone has suggestions for how I can tweak my browser settings, I’m all ears.  Otherwise, I think the EE code itself is working based upon its behavior in Firefox & on my Android.

It’s just odd browser behavior, I suppose…

Hey wiley,

Sounds like a browser issue. What version of FF are you on when you see this?

Would be good to have that info, just for reference.

Cheers,

Sorry for the belated response.  After several months, this behavior is still happening.  I can see my view counts when I use Firefox, but cannot when using Chrome or Safari (both the latest versions).  Bizarre.

Hey wiley,

That is odd. Same behavior on a different machine?

Do you have a url you do not mind sharing so I can see this as well?

Thank you,

Yeah, I’ve tested on multiple machines.  Here’s a URL where the conditionals live: http://www.coyotemusic.com/

The counts won’t appear, of course, unless you’re logged in as a Super Admin, but this is the page where they’d appear nonetheless (after each Title of each Video, Review, News item, and Artist).

And just FYI, Chrome Version 21.0.1180.75, Firefox 14.0.1, on a Mac running 10.7.4.

Hey wiley,

I would like to log in and take a look around.

Please be on the lookout for an email from EllisLab.

Also, what version of ExpressionEngine are you currently running?

Thank you,

Running EE 1.7.3.  Got the login msg, will reply shortly.  Thanks!

Hey wiley,

Thanks!

Hi Wiley,

Thanks for sending in your info. I checked it out using Safari, Firefox, and Chrome, and the stats appear for all three when logged-in. I think it’s got to be a cache issue, whether at the browser level or perhaps at the ISP level.

Thank you very much for checking it out.  I’ll investigate caching at browser and other levels.  It’s bizarre because I’ve been able to replicate the issue on Macs and PCs on different networks.  But perhaps my settings in Chrome & Safari are the same across those machines? 

Thanks again for your help.  I’ll post back here if I find a solution to my experiences.