Thread

Hi all,

A client wants to register some employees as a member, but registration fails because EE does not allow their email addresses since it contains diacritic characters like ç and ü. Is there a way to fix this so I can make monsieur François and Herr Zühlke happy and allow future guests to register without problems?

Thanks,

Koen

Hello Koen,

Thank you for your question.

I am not aware of any Add-Ons that would help here. I can not think of a way around this either.

I have not seen Diacritics in an email address before.

I can move this thread over to the Community Help Forum if you would like. More eyes on this thread might help, and someone in the community might have a good suggestion.

Let me know your thoughts.

Cheers,

Hi Shane,

Thanks for having a look.
I’m checking with the client to verify if they are not making a mistake here by using invalid email addresses. Maybe they are not aware of it.

Cheers,

Koen

Hello Koen,

That sounds good. Thank you for letting me know.

Is there anything else I can help you with?

Have a great weekend.

Cheers,

Hi Shane,

I finally got an answer from their IT department. They realized they made a mistake and as a result they changed the email addresses to valid ones.
So you can delete this thread since it’s a non-issue.
Thanks for sharing your thoughts,

Koen

Hi Koen,

Glad you found the answer. I’m going to close out this thread, but feel free to post again when you have more questions.

Sean