Thread

Hi folks—

We’re on EE v2.4.0 - Build: date 20120123.

I’m having some trouble with ordering entries by view_count.  Here’s our setup:

The single entry page:

{exp:channel:entries channel="ask_the_experts" limit="1" track_views="one"}          
<h2>{title}</h2>
<p><strong>{expert_user_question}</strong><br />
{expert_answer}<br />
{/exp:channel:entries}

As you can see, we have track_views=“one” there.  Here’s the listings page:

<h3>Most Popular Questions:</h3>
<p><ul><br />
{exp:channel:entries channel="ask_the_experts" dynamic="no" orderby=”view_count_one”}<br />
<li><br />
<strong><a href="http://{page_url}">Q:// {expert_user_question}</strong></a></p>

<p>{expert_answer} - Views: {view_count_one}<br />
</li><br />
{/exp:channel:entries}<br />
</ul>

So what is happening is that the views are being tracked because they’re spitting out with the {view_count_one} variable on the listings page.  However, they are not ordering correctly.  Even though an entry has a count of, say, 8 and the other has a count of 5, they’re not being ordered like that.

All caching is disabled from what I can tell.

Can anybody help?

Thanks,
Jeremy

Hi Jeremy Bise,

I’m sorry that you are having trouble with view tracking. Have you enabled view tracking by going to Admin > Security & Privacy > Tracking Preferences ? Does that fix the problem?

Sean

Hi Sean,

Views Tracking is enabled in the control panel.  Any other ideas?

Thanks,
Jeremy

Jeremy,

Could you add sort sort=“asc” and if that doesn’t change try sort=“desc” If you change orderby=”” to order by “title” does it sort the entries alphabetically? Are you using any add-ons that interact with the orderby parameter such as Low Reeorder?

Sean

Sean,

I got this fixed today, but I honestly have absolutely NO idea how.  It seems to me I’m using the exact same code I started with, but it’s working now.  I don’t know.  I appreciate your trying to help though!!

Jeremy,

Glad its working now. Will keep this thread open in case the issue crops up again. If it does, just update us and we’ll be ready to help you.

Sean