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December 12, 2011 10:50pm
Subscribe [2]#1 / Dec 12, 2011 10:50pm
Hi,
I can’t log in to our CMS even as Super Admin. I tried to reset the login information which didn’t work either. I even went into the database to manually reset it.
This is the error message I keep getting: “You are only permitted to make four login attempts every 1 minute(s)”
Please help!
Thanks.
#2 / Dec 13, 2011 8:26pm
Hi livedjay,
What version of EE are you using?
Have you waited for more than 1 minute before trying again as it looks like you’ve reached the time out limit?
Did you try logging in with a different browser?
Did you try logging in with a different username and password?
When you manually went into the database to reset the password, what did you do? Manually changing the password field will not work as it is encrypted/hashed.
Sean