Thread

Hi,

I have just upgraded from EE 2.1.3 to 2.2.2 on a WIMP setup (Win2k8 x86 Standard, IIS 7 + CGI, MySql 5.5.10, PHP 5.3.6). The upgrade completed successfully, but I can no longer open the Control Panel. I get the error:

Fatal error: Call to undefined method CI_Config::site_prefs() in C:\inetpub\wwwroot\system_ee\expressionengine\libraries\Core.php on line 122

We have MSM 2.0, but I followed the update instructions after running the upgrade. Should this have been done prior to that? Could this be the cause of the problem?

In case it is relevant, we encountered two issues during the install, but they were resolved:

1. PHP error stating the timezone needed to be set in php.ini as the system zone could not be trusted. This was done, and the error disappeared.

2. The update detected the incorrect version of EE as a Beta. I changed the version in config.php to 213 as this was set to 0 (for some reason).

Can anyone help?

Thanks,
James

WhiteConcierge,

I hate to see this is being an issue and I’m going to help you get this sorted out. Have you downloaded and updated MSM to version 2.1?

Cheers,

Hi Dan,

Thanks for your reply.

I had not updated to MSM 2.1, but I have now. There is no change however, the same error is displayed when trying to open the CP.

Any other suggestions on how I can troubleshoot this? I have a feeling it has something to do with MSM.

Thanks,
James

James,

When you performed the update, did you make sure to copy over your original /system/expressionengine/config/config.php and /system/expressionengine/config/database.php ? Are you able to login to any of your sites’ CPs?

Cheers,

Hi Dan,
Yes to the first question and no to the second. The error message/screen is what is presented to me on trying to get to the login screen.

Cheers
James

James,

We’ve seen instances where files in the installation can be corrupted during FTP. I would like to ask you to download fresh copies on EE 2.2.2 and MSM 2.1.0 and upload those to your server. You would follow all of the steps in the version update instructions except for step 7. At step 7 you would immediately delete /system/installer. Be sure the give the instructions a read-through before attempting this and make a backup of your database.

Cheers,

Dan,

Thanks for your suggestion. I tried again with the upgrade, but the same outcome I’m afraid.

I have ended up installing the latest version from fresh, and our web developer has spent today migrating the content/templates etc across to the new installation. Hopefully the next upgrade will be somewhat smoother!

Thanks,

James

James,

I’m sorry to hear you had to go that route. We are working to improve the update process and hopefully this will go more smoothly in the future. As I read it, you are all set now. Is that the case? Is there anything else we can assist you with?

Cheers,