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ExpressionEngine Upgrade Policy is Retroactive

August 18, 2011 12:02am

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  • #1 / Aug 18, 2011 12:02am

    Leslie Camacho

    1340 posts

    We recently announced the new upgrade policy for all our software on the EllisLab blog. There was one point that we needed to settle specifically for ExpressionEngine. Would the new policy be retroactive for expired ExpressionEngine 1.x Download Accounts?

    As you can tell from the title, the answer is yes. As of today, that’s reflected in the store as well. If your Download Account was expired for EE 1, you can now download the latest version of EE1.

    However, please note that the upgrade pricing has not changed, just the ability to download ExpressionEngine 1.x.

    If the Download Account was expired when the new policy went into effect, the upgrade price will still be the same as before ($50 + old renewal fee). Likewise, if the Download Account was active when the new policy went into effect, the price to upgrade to EE2 is still just $50.

    In other words, if you renewed your account just before the new policy, you still get the advantages of the renewal in terms of the upgrade price to EE2.

    We think this is the fairest way to put the new policy into effect while keeping everything simple and easy.

  • #2 / Aug 18, 2011 5:30pm

    Totally unexpected awesomeness! 😊

    Possible bug report: In “My Downloads”, when I click on the (new) “Upgrade Now!” link for a purchase belonging to the 1.x line, the screen that follows lists pricing of “$50.00 + $19.95 Renewal” - I presume that’s incorrect, and should just be “$50.00”?

  • #3 / Aug 19, 2011 1:54am

    Corey Snipes

    34 posts

    Thanks EllisLab, this is a very generous step.  I’m sure I’m not the only customer you’ve made happy, with this move.

  • #4 / Aug 19, 2011 7:35am

    danieljohnbarnes

    151 posts

    Totally unexpected awesomeness! 😊

    Possible bug report: In “My Downloads”, when I click on the (new) “Upgrade Now!” link for a purchase belonging to the 1.x line, the screen that follows lists pricing of “$50.00 + $19.95 Renewal” - I presume that’s incorrect, and should just be “$50.00”?

    Not necessarily. To quote Leslie.

    “If the Download Account was expired when the new policy went into effect, the upgrade price will still be the same as before ($50 + old renewal fee).”

    You need to pay the support renewal fee to upgrade to EE2.

  • #5 / Aug 19, 2011 8:26am

    Ahh, my bad; misread that. Ok, so to get this straight:

    EE1 current support contract -> Latest EE1 = Free
    EE1 expired support contract -> Latest EE1 = Free
    EE1 current support contract -> EE2 = $50
    EE1 expired support contract -> EE2 = $50 + license renewal

    EE2 current support contract -> Latest EE2 = Free
    EE2 expired support contract -> Latest EE2 = Free

    Is that correct?

  • #6 / Aug 19, 2011 11:23am

    Leslie Camacho

    1340 posts

    Ahh, my bad; misread that. Ok, so to get this straight:

    EE1 current support contract -> Latest EE1 = Free
    EE1 expired support contract -> Latest EE1 = Free
    EE1 current support contract -> EE2 = $50
    EE1 expired support contract -> EE2 = $50 + license renewal

    EE2 current support contract -> Latest EE2 = Free
    EE2 expired support contract -> Latest EE2 = Free

    Is that correct?

    Perfecto.

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