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Email Notification when submitting new entry not working

August 15, 2011 12:31am

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  • #1 / Aug 15, 2011 12:31am

    peterong

    22 posts

    I am pulling my hair out from this. The email notification when submitting new entry is not sending out emails to my own domain but can send emails to other domain like my gmail address. Am I missing a setting somewhere? Thanks in Advance!

  • #2 / Aug 15, 2011 10:46am

    Kevin Smith

    4784 posts

    Hi Designrock,

    Sorry to hear about the your frustration with this. First thing I do when troubleshooting email server issues is to simplify things as much as possible. That means taking EE out of the equation. Included in the EE download is a stand-alone email script at ./system/expressionengine/utilities/email_test.php

    Try using that script to send emails to your own domain and others. If that works consistently, we need to see what’s going on with EE that keeps it from working. If the email test script produces the same issues as EE though, we know the problem is at a server level. You’ll need to work with your host to fix it up.

    Let us know what results you get!

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