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Unable to access control panel after upgrade 2.1.3 > 2.2.0

June 30, 2011 12:01am

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  • #1 / Jun 30, 2011 12:01am

    Shan Ricciardi

    18 posts

    Hi Just upgraded a clients site from 2.1.3 to 2.2.0 and I am unable to login to the control panel. Giving same login info as usual I get this error:
    “You are only permitted to make four login attempts every 1 minute(s)”
    It did this on my first attempt to login. Tried a different browser with the same results.
    I also tried resetting my login password. System emailed me a new password. New password had the same results. Checked permissions on folders and files. Checked system path on index.php and admin.php. all seems to be ok.

    I did a full backup of the old database and files. Trying to avoid the roll-back.

    Any help would be greatly appreciated.

    Thanks,

    Shan

  • #2 / Jun 30, 2011 7:48am

    John Henry Donovan

    12339 posts

    Hi Shan,

    This is a bug which has been fixed for next release. You can find a fix in the reports here though

    Let us know if that works

  • #3 / Jun 30, 2011 3:01pm

    Shan Ricciardi

    18 posts

    Thanks John, That did the trick.
    I did a search in the wiki before posting, I did not see this trouble shooting tip.
    Question: Is this something I should be concerned about? After the upgrade to 2.2.0 I saw this message on first login to the control panel. “The file index.php has been modified.” With the option to accept or cancel.

    Thanks again,

    Shan Ricciard

  • #4 / Jul 01, 2011 3:52pm

    Lisa Wess

    20502 posts

    Hi, Shan -

    Did you upload the new index.php when updating? If so, then go ahead and accept those changes, as you were the one that made them. =)

  • #5 / Jul 01, 2011 4:32pm

    Shan Ricciardi

    18 posts

    Yes I added the index.php file from EE 2.2.0 directory. I did accept the changes. EE 2.2.0 update is working fine.
    Time to update to 2.2.1

    Thanks for your help John and Lisa.
    Have a good 4th of July

  • #6 / Jul 06, 2011 3:51pm

    Lisa Wess

    20502 posts

    Thanks shan! I hope you had a good 4th.

    Are you up and running?  Did you have any other questions?

    Thank you. =)

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