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I can't believe the ExpressionEngine staff ignores the spam attacks on these forums

June 16, 2011 11:32pm

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  • #1 / Jun 16, 2011 11:32pm

    Brendon Carr

    135 posts

    Yesterday I saw that the EE forums had been hit by obvious French-language spam. A day later I log in and the spam is still there. Have some pride, guys.

  • #2 / Jun 17, 2011 12:40am

    Lisa Wess

    20502 posts

    Brendon, we don’t ignore it.  If you see something we have failed to notice, please do report it and we’ll moderate it away, as soon as possible.

    Thank you.

  • #3 / Jun 17, 2011 3:55am

    Brendon Carr

    135 posts

    Lisa, even four hours after your reply, the following 11 French- (and, it seems, some Spanish-) language gibberish posts, one after another in rapid, bot-like succession, from brand-new user “yayabang” (total posts 11, registered on the very date of those 11 entries) remain in the forum (right below this entry, if we’re being honest):

    http://ellislab.com/forums/viewthread/191589/

    http://ellislab.com/forums/viewthread/191587/

    http://ellislab.com/forums/viewthread/191586/

    http://ellislab.com/forums/viewthread/191585/

    http://ellislab.com/forums/viewthread/191584/

    http://ellislab.com/forums/viewthread/191583/

    http://ellislab.com/forums/viewthread/191582/

    http://ellislab.com/forums/viewthread/191581/

    http://ellislab.com/forums/viewthread/191580/

    http://ellislab.com/forums/viewthread/191579/

    http://ellislab.com/forums/viewthread/191577/

    Even if you don’t read the languages (they appear to be spreading the word about some shoes), the pattern is obviously a spam bot. If you fail to notice, it means you’re not paying any attention at all.

  • #4 / Jun 17, 2011 6:33am

    Sue Crocker

    26054 posts

    Hi, Brandon. If we find a person that is spamming like that, we try and get them banned as quickly as possible. It’s not that we’re ignoring them, it’s a bandwidth issue.

    If you notice, Lisa posted at 10:40 pm my time (I had been asleep for hours, and you posted at 1:55 AM (Still sleeping) and now at 4:25 am, I’m posting.. (way too early for me to be up).

    I just checked my email - there was one post from someone reporting a spam post, not any of the ones you indicated. I just deleted the one.

    If I see that the person is doing multiple posts, I request they get banned. So once I’ve nuked these entries, I request that Lisa ban them. I don’t have banning authority in the forums.

    So thank you for reporting these, but it would have been nice to have also received them in email.

  • #5 / Jun 17, 2011 9:02am

    danieljohnbarnes

    151 posts

    If I see that the person is doing multiple posts, I request they get banned. So once I’ve nuked these entries, I request that Lisa ban them. I don’t have banning authority in the forums.

    And therein lies the problem - these forums are not like the typical ones of say SitePoint or DigitalPoint, you don’t typically have issues with unruly members, just spammers. Not allowing someone who’s on the paid staff to be able to disable posting permissions or ban a member seems awfully silly. Sue’s hardly likely to go off on some crazy mission deleting half the forum population.

    You should not rely on the community to report each and every spam message - outside of the main support, this forum is more or less a ghost town so it should not be hard to keep tabs on what’s going on.

    Just my 2c.

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