Thread

Recently we had an issue that was frustrating to find until I found that the ip address of a remote server running an http post back to our EE installation had ended up in the banned ips in the Advanced / Config File Editor.

Once it was removed, everything went back to working as it should (not sure how it got there in the first place of course!) ... but what I’m wondering is, where can I add this referring server IP address to a “whitelist”? I couldn’t see this anywhere in Config File Editor - can you point me in the right direction please?

Thanks!

Robert

Hi Robert,

You can install the Blacklist/Whitelist module that is part of the EE default package and add your Whitelist IPs there.

Cheers

Greg

Thanks Greg - yes I have that running already, but I didn’t realize it would also whitelist / stop ip addresses being added to banned ips in the config.php (I think they get in the config file by being a banned member - from our forum when we dispose of spammers? Is that correct).

So to confirm - if an IP address is in the whitelist part of the module, nothing I do will cause that to be blacklisted?

Thanks!

Robert

It shouldn’t, unless you manually put it in the blacklist. If you have an item in the blacklist and whitelist both, I’m not sure what will happen.

Thanks Sue (I’m pretty sure it won’t make its way back into the banned ips in config.php, I’m still puzzled how it got there, but I think I could have banned a forum poster who had spoofed an ip address that just happened to be one of Infusionsoft’s!

I’ve put the IP range in the whitelisting module & hopefully that should take care of it.

Thanks for the help 😉

Sounds good. 😊 Don’t hesitate to post again as needed.