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Certain content will not post, generates blank screen when clicking "Update"

January 18, 2011 3:23pm

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  • #1 / Jan 18, 2011 3:23pm

    mbruce

    1 posts

    Hi there,

    I’ve been having a problem with posting news items on our site. We have a section called “In the News,” which, when updated, posts news articles and orders them according to the date (oldest-newest). It displays three of the latest on our website, http://www.jlc.org. Generally things had been working smoothly but I noticed after the new year (coincidental, maybe?), I was unable to post news articles to the site.

    I consulted with a friend who said it was a problem with the cache, and several times after I posted a news article that did not show up on the site I would then clear the EE Core cache, which seemed to work. However, now that method has ceased to work. Additionally, when I click “Update” the screen takes forever to load and eventually just goes to a completely blank screen. This is happening universally on EECore when I click “update” for an area of content (so I have just been clicking “Quick Save” to update content), but only the “In the News” section seems to refuse to update and display newly posted content, at least so far. This is happening in multiple browsers.

    In accordance with the advice in your Troubleshooting section on generating blank pages, I have checked the error console in Firefox (the SQL queries that are showing up on EECore seem normal) and it displayed the following error when I tried to click “Update” on an “In the News” item this morning that I have not been able to post:

    Error: uncaught exception: [Exception… “Component returned failure code: 0x80004003 (NS_ERROR_INVALID_POINTER) [nsIDOMHTMLFormElement.removeChild]”  nsresult: “0x80004003 (NS_ERROR_INVALID_POINTER)”  location: “JS frame :: http://jlc.org/EECore/jlcms/index.php?S=18e94a5cd7c16d2767ecce8ca9bff38d356c888a&C=edit&M=edit_entry&weblog_id=7&entry_id=673 :: anonymous :: line 3863”  data: no]

    Note: Error reporting in index.php has been set to “error_reporting(E_ALL);”

    Could this be a case where I am running out of PHP memory and, if so, what can I do to increase my memory?

    I am using Expression Engine Core 1.6.9, Build 20100430.

    Thank you so much for your help!

  • #2 / Jan 28, 2011 5:08pm

    cherdt

    2 posts

    That error is a Javascript error message and is unrelated to any PHP issue. I’m dealing with a similar Javascript error—once I figure it out, I’ll let you know.

  • #3 / Jan 28, 2011 5:24pm

    cherdt

    2 posts

    My issue was a null pointer error (as noted in the error message “NS_ERROR_INVALID_POINTER”). My Javascript code was trying to remove a non-existent child from a parent element. I performed a check to see whether or not the element existed before attempting to remove it, e.g:

    if ( childElement != null ) parentElement.removeChild(childElement)

    Hope this helps. I should note that I am not a ExpressionEngine user; I found your post via Google because it was related to the issue I was having.

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