dashard,
Are you suggesting that this is a known issue in EE2.1.0 with Forum Module 3.1.0? If not, then why would upgrading the system (which often, yes often, leads to other problems) be the fix? Is this something that was fixed in 2.1.2?
If you upgrade the forum you will need to upgrade EE. The same applies if you upgrade EE, you will need to upgrade the forum or you may run into difficulties.
See my attached screenshot. These are the Forum fields you should be seeing. Can you confirm that if you open your toolbar you can see these fields as indicated?
Do you have a custom publish layout saved. Can you remove it and see if it returns your fields?
Simple question: has anyone in support this before? (Can’t believe you haven’t.)
What were the troubleshooting steps that fixed *that* instance?
Are you referring to your issue above or your Captcha issue?
What do you have in your template for that form?
What do you have set in your Captcha preferences?
Admin > System Preferences > Captcha Preferences
Can you run our server wizard to see if your server is capable of generating captchas
What are the permissions on your /images/captchas folder?
Are you using any add-ons?
Is your Captcha issue with the same install of EE as above?
If not what version and build of EE are you using?