Thread

Hi,

We have a need for multiple languages for members.
I have set up a few memebers and installed a few language packs to system/expressionengine/languages/thelanguage

Then as super admin I can set the language for the member fine, but after logging in as the member no change has taken place, the language is still english.
Also as the member going in to My Account the localization option is not available even tho the documentation says it will be.

This is something we require as the site will have editors from over 10 different countries around the world.

Hi, Icon Inc. Which version/build of EE2.x are you using? You can find that out at the bottom of any control panel footer. (Not in the Info accessory.)

Its version 2.1.0

Hi, Icon Inc - Can you let us know the build number as well? It’s in the very bottom of the CP, in the footer.

What language packs are you working with when trying this?

Build:  20100810

Which language packs?

At first Russian as thats one of our requirements but I also tries spanish since that may be used more widely. Neither work, they appear and I can set them but nothing changes. They were both from the official page on ee linked from the user guide. The russian was utf8 version.

Hi we need confimation that this will work as intended.

I would assume that since its a feature of the application and theres a sectino about it in the userguide that it is suposed to work.
However we have a client who wants an answer and thus far we have had to tell them were looking into it rather than saying “well this is embarrasing its a feature that is suposed to work but it does not work”.

We need you to at least confirm that it will work as designed especially since its a feature of the purchased system.

Thanks

Hi, Icon Inc. Neither the Spanish or the Russian language packs will work with the version of EE2.x you’re using.

If you want to check out a language that does work, the German and Dutch language packs both do, and are maintained by the translators for each release.

Russian hasn’t been upgraded for EE2.x at all, and Spanish is for EE2.01.

Does that help?

Well no actually it doesnt help at all.

It especially doesn’t help when we have advised the client to use expression engine based on the fact that having multiple languages in the cp is possible and the languages they want including Russian is in fact supported based on the fact that the EE2 guide links directly to a page of possible language packs NONE OF WHICH SPECIFY THAT THEY ONLY WORK ON OLDER VERSIONS!
Why is Spanish and Russian on a list linked to from the EE2 userguide if they do not work?
And how do we explain that the system they have purchased doesn’t fullfill the requirements they had even though the documentation does not state that this feature only works sometimes but not allways?

It never seases to amaze me how Ellislab manages to get away with releaseing inconsistent buggy COMERCIAL products and simply give you the run around or tells you to find an extension from a 3rd party developer rather than testing the product first.
I am not saying this to be nasty its just that you are supplying a comercial product not a free open source product. Many opensource products like WordPress, Drupal etc. are very wary and only release after considerable testing unlike the EE2 rush job. And they manage to have far better support for a product you are not paying for!

It’s not like were even asking for much, this is a feature that is part of the system, if you know the Russiam version does not work for the latest version you are activly promoting then FIX IT “try out another language” is not an acceptable answer for something that is suposed to work but does not.
And before you reply with translate it yourself, why should we the customer translate it? when you have lead us to believe the language packs work on your (I’ll say it again) COMMERCIAL product!

Hi, Icon Inc -

First, i am very sorry that you are running into this issue.

All of our language packs, for all of our software, are listed on one page.  You can see to the right of the language pack, the version for which it was translated, as per my screenshot.

For Spanish, which was updated for EE 2 - the language files need to be renamed to work.  But for the Russian pack, you would need to get a fresh translation for EE 2, or create one yourself.

The language packs are donated by the community, and maintained by that community.  While we make these available through our site, updates and maintenance are up to the translators listed on that page.  If there is a particular pack that you need an update for, you might contact the listed translator to see if they’ve created such an update.

If you have remaining concerns about the feasibility of using EE for your project, please contact sales and we’ll see what we can work out.

Thank you.

Firstly the table header of that columns says “Version” it does not state that you are refering to the expression engine. the table reads as “language pack name”, “language pack version”, “Author” NOT required expression engine version. As you well know it a common standard of any software or plugin to list the version, the table is completely missleading all the developers here agree that the version number stated in the table appears to be the version number of the langusge pack!

Second exaclty what part of expression engine are clients paying for these days?
It seems that every gap where EE is lacking you have to go find a 3rd part extension to fix it.
For most sites you need to spend at least $300 in addition to EE just to fix what should be there in the first place. And all you ever get from so called support is the run around or excusses that do not fly for commercial software.

Theres an awful lot of features in expression engine that you rely on the community to write yet you have the nerve to charge a decent amount for it and sit back and let 3rd party developers do the work for you.

We’re quite frankly getting sick of always having to find work arounds to get basic functionality working when it should simply be there or be fixed by the developers we are paying via purchasing the product.

It takes a simple search in google to find many other frustrated developers who are sick of having to find gap fills when there should simply be no gap. Extensions etc. should be for functionality that sits outside of the standard site box not fixing problems and adding things like wysiwyg editors when other systems have no problem implementing robust editors by default.

We have many EE installs but are seriously considering alternatives for any new clients as are many other developers from the sounds of things. We have no problem paying for systems, but paying for a system that then requires additional cost for functionality that should be present and then getting support which is unnacceptable is undesirable.

We like many aspects of expression engine but are tired of a company who cant seem to decide wether they are opensource/community driven or commercial. This opensource feel you have is a little to convinient for you it seems that you can just sit back and wait for someone to write something at no cost for you while you at the same time chareg as if you are an enterprise system.

I wont go on further as I have read many other developers opinions along the same line, you really need to start listening.

Hi, Icon Inc -

EllisLab does have a strong community and we absolutely foster that community. That ExpressionEngine has an entire ecosystem built around it is something that we view as a strength, not a weakness.

I am sorry that you are frustrated about this.  I’ll ensure that your feedback is seen by the team.  For now, did you have any remaining questions about language packs that we can help answer for you?

Thank you.