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special character in screen name not working

December 08, 2010 8:30am

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  • #1 / Dec 08, 2010 8:30am

    ome_jelle

    10 posts

    Hi all,

    I have a member on a site by the name of cécile. However, i can only register her screen name as cecile.
    i get an error: An Error Was Encountered, The screen name you chose is not available.
    however, the name is unique so there should not be a problem

    i run 2.1.1

  • #2 / Dec 08, 2010 6:02pm

    Ingmar

    29245 posts

    Are you trying to rename it from Cecile, i.e. without accent?

  • #3 / Dec 09, 2010 3:49am

    ome_jelle

    10 posts

    it’s cecile now, and i want it to become cécile, so with the accent

  • #4 / Dec 09, 2010 6:16am

    Ingmar

    29245 posts

    That’s the problem: for comparing names EE strips the accents and converts everything to lower case: Cécile, cecilè and CECILE all look the same. The easiest solution is to do it in two steps, i.e. rename cecile > FOOBAR > Cécile. Makes sense?

  • #5 / Dec 09, 2010 6:39am

    ome_jelle

    10 posts

    it’s so simple sometimes 😉

    thanks! it worked!

  • #6 / Dec 09, 2010 4:55pm

    Ingmar

    29245 posts

    Glad I could help 😊 Please post again as needed.

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