Thread

Hi,

Not sure where this should go as its not really a question,

I just received “Account renewal” email(s) from you guys notifying me that I had 30 days to renew. The problem is it sent 16 of them. Now, I do have multiple licenses, which can be seen across those emails, but I don’t have 16 of them, and many of the emails are duplicates.

Not a huge detail, stuff happens, but obviously something is wrong, so “Heads up”

thanks,

I too got about 15 emails saying I have to renew as well.  The thing is I should not have to renew yet.  Whats up?

Michael

Hi, Tyler - welcome to the forums!

I apologize for the difficulty.  We had a minor glitch in the store that sent out thees emails incorrectly.

You can safely ignore that email.

Thank you for understanding!