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NEW Default Site Not Displaying

April 30, 2010 11:03pm

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  • #1 / Apr 30, 2010 11:03pm

    SharonGeorge

    19 posts

    Hi, I’m running on Windows and I have forced queries turned on.

    That said, when I go to my site, I keep getting the default templates that came with the installation.  I HAVE DELETED THEM AND THEY STILL SHOW UP…what’s the deal there?  I even tried clearing my cache in EE.

    Here’s my site path:

    http://www.amsmrp.com/index.php  (see those default ones that came with the installation?)

    Here’s the new page:

    http://www.amsmrp.com/index.php?/ams/index/

    How do I get this to show up when I simply type in index.php…I do have this set as the site default template/master site default page.

    Thanks in advance for any help!

    Sharon

  • #2 / May 01, 2010 3:33pm

    Greg Salt

    3988 posts

    Hi Sharon,

    Welcome to the forums!

    Does the ‘site’ template group (the default group created on installation) still exist within your control panel? Does your ‘ams’ template group have an asterisk next to it to indicate that it is default group?

    Cheers

    Greg

  • #3 / May 01, 2010 8:34pm

    SharonGeorge

    19 posts

    Hi, thanks for the welcome.

    Yes, as I said above, I have DELETED the site and search template groups that came with my install, and the ams group does have the asterisk. 

    How is it possible that those templates display when I have deleted them??

    -Sharon

  • #4 / May 02, 2010 8:59am

    Sue Crocker

    26054 posts

    Sharon, sometimes the cache files are a little too aggressive. Can you FTP into your site and remove them by hand and try again?

    Are you saving your templates as files, by any chance?

  • #5 / May 02, 2010 5:26pm

    SharonGeorge

    19 posts

    Hi, I don’t have the site set to save them as files, so I don’t think I “can” remove them??  I did take a look at the file structure via FTP and I couldn’t find them…where would they be?  In the templates folder, yes?  Or elsewhere?

    So, you do think this is a caching problem, yes?  My host in this case is the client’s personal server (windows) so I’m not in the usual situation of contacting the hosting company to ask them to do anything, but I actually could ask my client to restart the server…would that help?

    What else might I try to resolve this?  It’s annoying…Thanks!!  😊

    Sharon

  • #6 / May 02, 2010 5:45pm

    SharonGeorge

    19 posts

    Hi, call off the dogs, I seemed to have solved this.  I was searching around the forum and found a post that said it’s ok to go in and delete the files in the db_cache folder.  That solved it.  I’m wondering if my permissions aren’t correct on there as I tried to do that via the control panel and it must not have worked.  Thoughts on windows server permissions?

    Thx!
    Sharon

  • #7 / May 02, 2010 5:46pm

    Greg Salt

    3988 posts

    Hi Sharon,

    You might try restarting the server but I have no direct experience with Windows servers so don’t know which processes might or might not be affected by doing this. If you are not saving templates as files then this suggests an issue with the MySQL server. Can you please look in the system/utilities folder. There is a file called dbtest.php. Please copy it to your site root and then edit that one to add your DB credentials then try multiple tests accessing that file with both persistent and non-persistent connection types selected. Don’t forget to remove that file once you’ve done the testing.

    Cheers

    Greg

  • #8 / May 02, 2010 5:48pm

    Greg Salt

    3988 posts

    Hi Sharon,

    Ah, glad that you got this resolved. As far as I know you just need to make that folder writable.

    Cheers

    Greg

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