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Control Panel not rendering correctly

September 18, 2009 12:00am

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  • #1 / Sep 18, 2009 12:00am

    eyeonmedia

    11 posts

    Hello,

    Following the site migration of refugeefamilyservices.org from one host to another, is seems that the styles associated with the admin panel were lost.

    What file and or set of permissions can I look at to try to trouble shoot this? Thankfully the user side pages are rendering normally,
    but if you go to http://www.refugeefamilyservices.org/system/ you start seeing that the styling is missing. It only gets worse when you login. (see attached)

    thoughts?

    thanks for looking!

  • #2 / Sep 18, 2009 1:52am

    John Henry Donovan

    12339 posts

    eyeonmedia,

    If your control panel appears without styling, first check to make sure that your themes folder exists, and contains /cp_themes/default/default.css and the accompanying images folder.

    In General Configuration, make sure the URL to your “themes” folder and Theme Folder Path are correct after moving host.

    Admin ›  System Preferences ›  General Configuration

  • #3 / Sep 18, 2009 2:08am

    eyeonmedia

    11 posts

    Thank you for the quick response!

    IT appears that the themes dir is there, and that the CSS has 775 permissions. I"m attaching the screenshot of the control panel general settings…
    is there something else that I could be missing? I wonder why only the control panel is being affected?

    cheers,
    -robert

  • #4 / Sep 18, 2009 2:21am

    John Henry Donovan

    12339 posts

    Robert,

    The Theme Folder Path will have changed now you are with a new host. Double check this is correct. Is there a reference to this path in your system/config.php? This will overwrite your CP path.

    Failing all that review the following article

    EE KB : My Control Panel appears to be unstyled / looks funny

  • #5 / Sep 18, 2009 10:40am

    Ingmar

    29245 posts

    Adding to what John said (check out the KB article he linked to), do consider upgrading to a more recent evrsion of EE. Yours is quite old.

  • #6 / Sep 21, 2009 5:27pm

    eyeonmedia

    11 posts

    The path appears coorect:

    $conf['app_version'] = "162";
    $conf['license_number'] = "0000-0000-0000-0000";
    $conf['debug'] = "1";
    $conf['install_lock'] = "1";
    $conf['db_hostname'] = "localhost:/tmp/mysql5.sock";
    $conf['db_username'] = "user";
    $conf['db_password'] = "pass";
    $conf['db_name'] = "refugee_expDB";
    $conf['db_type'] = "mysql";
    $conf['db_prefix'] = "exp";
    $conf['db_conntype'] = "0";
    $conf['system_folder'] = "system";
    $conf['cp_url'] = "http://www.refugeefamilyservices.org/system/index.php";
    $conf['doc_url'] = "http://expressionengine.com/docs/";
    $conf['is_system_on'] = "y";
    $conf['allow_extensions'] = "n";
    $conf['multiple_sites_enabled'] = "n";
    $conf['protect_javascript'] = "n";

    very mysterious…

  • #7 / Sep 21, 2009 5:40pm

    Ingmar

    29245 posts

    The “themes” path would be set in Admin > System Preferences > General Configuration, not (by default) via config.php. Also, do consider upgrading. Your version is about 20 months old.

  • #8 / Sep 21, 2009 5:50pm

    eyeonmedia

    11 posts

    turns out that the new server’s PHP running with an open_basedir restriction. Thanks for the link! I appreciate everyone’s help very much.
    I do indeed need to upgrade!

  • #9 / Sep 21, 2009 5:52pm

    Ingmar

    29245 posts

    Yes, that’s quite often the cause… glad you were able to get to the bottom of this. Please post again if you need additional help.

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