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New Member email invalid

January 21, 2009 4:59am

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  • #1 / Jan 21, 2009 4:59am

    Bruce2005

    536 posts

    I’m adding a member for a client.
    Register new member-
    .(JavaScript must be enabled to view this email address)

    Says is invalid.
    Is there a fix—latest build

  • #2 / Jan 21, 2009 6:03am

    Mark Bowen

    12637 posts

    I’m adding a member for a client.
    Register new member-
    .(JavaScript must be enabled to view this email address)

    Is that really their name? 😉

    Says is invalid.
    Is there a fix—latest build

    I just tried this on my system and it works fine. I think the most likely reason it’s not working is either mod_security on your hosts server disallowing that e-mail address or perhaps the name or username. Might put in a question with them to see if that’s the case.

    Also you’re not using any of the Admin->Members and Groups->User Banning facilities are you?

    Best wishes,

    Mark

  • #3 / Jan 21, 2009 7:38am

    Bruce2005

    536 posts

    Not using banning no.

    He just had another one with .co.uk and it says invalid.
    Seems to be an ee thing

  • #4 / Jan 21, 2009 7:44am

    Mark Bowen

    12637 posts

    He just had another one with .co.uk and it says invalid.

    Was the .co.uk John Doe again though?

    Seems to be an ee thing

    I tried with the first e-mail address you gave and no problems on the latest build for me so I’m pretty sure this is more likely to be a mod_security issue or something like that.

    What was the second e-mail (in full) that he tried? Also what were the usernames and screen names that he was trying as they can be banned in mod_security too sometimes.

    I had this exact problem with a perfectly valid e-mail address when setting up our work web-site and was wondering what was going on. Had a word with my host and apparently my work colleagues name is used in a lot of SPAM although not my colleague who was doing it 😉 Just a common name in SPAM apparently.

    They were able to give me a couple of lines of code which I placed into a .htaccess file to remedy it though. Sounds quite similar to the problem you are having here. I could be wrong though although with the e-mail address you first gave (I also used johndoe as the username and John Doe as the screen name) it went in fine for me.

  • #5 / Jan 21, 2009 7:54am

    Sue Crocker

    26054 posts

    Bruce, is it *just* that email address? Gotta agree with Mark. Sounds site specific. Do other gmail addresses work?

  • #6 / Jan 21, 2009 8:22am

    Bruce2005

    536 posts

    Hi Sue, was several all invalid.

    Just thought to change in pref’s from self actualize to manually approved by admin and

    now they work…really weird!

    Thanks Sue

  • #7 / Jan 21, 2009 12:32pm

    Sue Crocker

    26054 posts

    Hey, I’ll take it. 😊 Don’t hesitate to post again if needed.

.(JavaScript must be enabled to view this email address)

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