Thread

In the Control panel all of a sudden when i click the EDIT tab it does not load!?

It just goes to a blank page?!

I was supposed to be launching this week but now nobody can edit the site?

HELP?

If you PM me perhaps i can give you login to the CP

It’s most likely a php error/memory error.  What build/version are you running, and do you have any extensions installed?  Also- how much php memory do you have- should be able to check in ‘Admin- Utilities- PHP info’.

memory_limit   32M   32M

ExpressionEngine v 1.6.4

I have no extensions either?

What should I do?

32 should be fine.  How many members do you have?  And- do you have php errors set to show server side?  If so, make sure you have them showing in EE as well- ‘Admin- System Prefs- Output and Debug’ turn ‘PHP errors’ on for superadmins and make sure you’re logged in as such.  If you still get a white screen- try to force errors according to this kblog entry- note, edit the index.php in the system folder, not the one above.

We really want to see a php error, it will tell us exactly where to look.

Hey Robin I have PM you.

How many members do you have?  Only 2

Cheers

2 members, it really shouldn’t be a memory issue.  Let’s hold off and try one more thing before I ask for login- do you definitely have php errors set to show in ‘System Prefs- Output and Debug’?

Yes I have it set

Who’s your host?  It’s sounding like php errors may be turned off server side- which login access isn’t going to help me with.  But there should be some way to get them showing.  We could try an htaccess file with:

php_flag display_errors on
php_value error_reporting 7

It may/may not working depending on server configuration.  But the host should be able to tell us how to get them showing- or have an FAQ on the topic- something along those lines.

Thanks Rob - I will find out more tomorrow and get back to you.

Sorry to send you back to the host- we could try the htaccess and see if it works.  Does about half the time in my experience.  Once we see the error, it’s likely a quick fix.  But a blank screen leaves us guessing.