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When any user, except a superadmin, tries to login to my site, he gets “You are not authorized to perform this action.”

My site uses multiple site manager. Also, for one of the sites, we use two domain names (and old one and a new one). When a user logs into http://www.christianlogic.com, which is the old domain, it gives him the “You are not authorized to perform this action” message. But when he logs in at http://www.fallacydetective.com, he gets in. However, he isn’t able to access the control panel from that domain. EE is set up with http://www.fallacydetective.com as the domain, but for some reason I’ve never been able to log into the control panel with that domain.

This is all rather confusing to me. It had been working fine, but then it stopped and I’m not able to figure out what changed. I’d explain more, but I haven’t figured out any more symptoms to describe.

I have the feeling that this is a cookie or session ID issue.

Have you tried clearing out your cookies? This would at least eliminate cookies as a potential cause of this.

Also- what build are you running?  And do the users have permission to access the cp for both domains?  If not, that could be the glitch.  And you can get it- right?  And switch between sites?  In each site- in ‘Admin- System Prefs- Cookies’- do you have anything in any of the cookie prefs?

The http://www.fallacydetective.com site works fine now and everybody can login (after my fix) but the http://www.aisforadventure.com site won’t come up. Basically, I solved my problem at http://www.fallacydetective.com by changing my path.php and config.php to say that the Control Panel was at http://www.fallacydetective.com/admin.php. But, once I did that, I lost access to http://www.aisforadventure.com. It won’t even let me go in and change any settings for http://www.aisforadventure.com in the EE control panel.

I wish I had an IQ of 200 and could figure this out.

Nathaniel, you need to change the path for *both* sites to use example.com/admin.php. You then login via that site’s admin.php file.

Have you seen this:

Troubleshooting Problems with MSM Logins

I have it set up this way - the way you described. I’m not sure why it’s not working. It stoped working when I modified my config.php file to say http://www.fallacydetective.com/admin.php for the control panel, instead of http://www.christianlogic.com/admin.php. Changing this solved my login issues (I think it had something to do with cookies) but it blocked me from accessing the sub-site.

Nathaniel:

Can you please look at this KB Entry, and see if the tips get you anywhere?

-greg

I hired a guy to solve the problem. <smile> I’m not sure how he did it. I wish I could explain. You can close this ticket if you want to.

wee!  cool.  Closing it as per your request.  Don’t hesitate to post again if anything else comes up!

-greg