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Activation emails are not being sent

August 19, 2008 1:37pm

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  • #1 / Aug 19, 2008 1:37pm

    sapid

    27 posts

    My site is no longer sending out account activation emails and emails through the Communicate form.

    I’ve tried registering test accounts using yahoo, gmail and my work email address, and the registration form submits fine but the activation emails aren’t being received. And they aren’t being routed to their spam folders.

    I DO receive a notification email of a new member registration.

    Any ideas how I can determine what the issue is?
    thanks


    current system
    1.6.3
    20080421

  • #2 / Aug 19, 2008 1:45pm

    Sue Crocker

    26054 posts

    sapid, could you update to the newest build/version of EE? There were some fixes for mail and Yahoo in particular.

  • #3 / Aug 19, 2008 2:22pm

    sapid

    27 posts

    Sue I’ll update to the lastest version.

    The update on my email issue, I’ve received a couple of them now, but it’s taken over an hour for them to arrive, so it must be something with my hosting provider.

    I’ll monitor it further.

    thanks

  • #4 / Aug 19, 2008 4:58pm

    Ingmar

    29245 posts

    Yes, quite likely they are held in a queue and only sent after some time. This is not really anything that EE has any control over, and generally nothing to worry about.

  • #5 / Jun 12, 2009 10:48am

    Ingmar

    29245 posts

    Closing old thread. Please don’t hesitate to post again as needed.

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