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Paypal payment, how long does it take for download to appear?

May 07, 2008 12:01pm

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  • #1 / May 07, 2008 12:01pm

    gamma911

    51 posts

    Hi there

    Anyone have experience with the purchase of a license with Paypal? Does it usually appear instantly or do the Sales department have to approve it first?

    If I knew it was going to take ages I would have paid with a CC - just keen to get started..

    Thanks

  • #2 / May 07, 2008 12:25pm

    Lisa Wess

    20502 posts

    This depends if you pay by instant transfer or eCheck.  eCheck, like a normal check, can take a few days to clear - once it clears, the license becomes available.

    Please ensure you email sales directly about this type of question, so we can help you more directly, as well.

  • #3 / May 07, 2008 12:43pm

    gamma911

    51 posts

    I’ve emailed Sales about this already, and just forwarded you the complete Paypal email.

    Regards

  • #4 / May 07, 2008 12:50pm

    Lisa Wess

    20502 posts

    Thanks, gamma911.  =)

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