Thread

I am working off of a new wifi network today and when i hit quicksave or preview, or try to upload a new image, i get the login screen, and my work is not saved. what’s going on?  this doesn’t happen any other time.

every time i perform an action, whether it is quicksave, preview, upload image, or search, i get the login screen.  therefore, when i begin a post, and then hit save, my work is not saved because the login screen appears.

[Mod edit: Merged.  Please do not double post for the same issue.]

Shefinds,

This has happened to me a few times.  I tried clearing my browser cache and the cache files for EE.  It didn’t let me clear them via the CP, so I did that with FTP.  That has method has usually worked for me.

There was one time that didn’t work, so I cleared the exp_sessions table via PhpMyAdmin.  I am in NO WAY suggesting you do that now, I’m just curious to see what an “official response” would be regarding that practice.

-greg

shefinds,

What method of authenfication are you using, sessions, cookies or a combination? Try switching. Also, are you using secure forms? You might want to turn them off for testing purposes.

where on the cp do I check if we have secure forms enabled?

so i enabled and disabled - Process form data in Secure Mode?

and we still have the problem both ways

any more ideas?

In Admin -> System Preferences -> Security and Session Preferences - what do you have set for both user and admin login type?

hi - I’m attaching a screenshot of the configuration. note that we’ve figured out this is only happening when we’re on WIFI - it’s fine if we plug in to the data connection directly.

Try using “cookies only”, see if that changes anything.