So it was last Friday and I was eating a locally made product and noticed they had a link on the back to their .ca website, I was intrigued… Open Firefox… type domain… No website! Thats bad I thought, I wonder who owns it… No one!
Oh this is bad, big product, wildly popular, on provincial and national news…. WTF!
So being that I absolutely hate squatters and I know how tough in Canada it is to try(as you probably wont succeed ) to get you domain back, I registered it, with my real name. I then called them, Friday before long weekend… closed. Bah, whatever I will contact them after the long weekend…
Tuesday morning… closed, their voicemail inbox - Full. Try again Wednesday.
So I wake up this morning to a blackberry full of voicemails… with an escalating tone.
They start off with we want our domain back and progress to just shy of I am going to come and break your legs.
Like I said I included my real info in the whois as I figured they didn’t understand how domains work or had a fall out with a firm etc. And I had no intention of being malicious.
So I go down there and explain that there are people who know the game and will hold your website for a ridiculous amount until your CIRA arbitration, which due to the backlog will take quite a long time, during which they keep your domain that is printed on all your product. I am not this person, in fact I did not want any compensation for the domain, I did not want the fee I was charged to register it… nothing! In fact I actually saved them a years worth of registration.
The guy who was the one calling me was still pissed off and I think he felt that because he owned the business name that no one could register the domain. The woman on the other hand had seen a segment on the news about domain squatting and was quite grateful.
As a small business owner I understand how tough things are already and I honestly did not want to see a local company get shafted by some squatter.
So here I am, a few dollars poorer and feeling pretty sad. People really need to protect their brand on all fronts at all times.
No good deed goes unpunished
- Clare Boothe Luce (1903-1987)
/rant