Thread

I’ll start by saying this is not an EE problem but was hoping someone might have an idea since I’m all out.

I started uploading 1.6 to my site.  That is where things have fallen in a hole.

The smaller files for the most part on the transferred tab if it is under 3000 in size it has updated but most of the lager file sizes will not upload.

The FTP program on my host side was doing the same thing.  So I downloaded WS-FTP program.

Now that seemed to be going well for the first 4 files (Core, CP, DB & language) those files went up without a hitch and rapidly.  The it fell in a hole as well.

I rang the tech support for my internet provider since the transfer rate seems to start well then shrinks to next to nothing.  They were, unhelpful to say the least.  It was a shrug the shoulders response… ‘yes your right the upload rate should be higher…. no I do not know why it isn’t… no I can not do anything…..’

I sent an Tech Support email to my web host.  They at least responded gave me a couple of tests to run and indicated they would look from their side as well.  Though there has been no further reply all morning.  Though to be fair they are in the States so I guess it could be after hours.

So this is where I am stuck.  I have the FTP program cycling through…. every now and then it flukes an manages to get an extra file to upload but it’s been running for 4 hours and I’m still not much closer.

The only file that managed to upload completely this morning is the Utilities file.

I’m about to shut things down and go to work.  Anyone got another suggestion of something I can try?

Obviously my site is down and now since the FTP isn’t working I don’t know how I can get it back up (to make matters worse it seems I didn’t rename the Offline page to index so the only thing my site is showing at the moment is PHP errors)

Have you tried a directory at a time? I know it sounds crappy but it may get you there.

Thanks for the response Lisa.  Yes I’ve tried directory at a time.  Doesn’t seem to make much differencce.  Thankfully I’ve written down in a notepad which individual files in which directories have not yet uploaded.

Tomorrow I guess I’ll try file by file.

6 hours last night.  4 hours today….. and am thinking even longer tomorrow.  Still I guess my efforts this morning managed to get one extra directory up…. at the rate I’m going this is going to take me all week!

Thanks anyway.

Cath

Cath - might I suggest you move to a host that offers reliable access and a better technical support experience?  I wouldn’t put up with what you describe - no way.

Yes I am considering it even if I have already paid for the next 12 months.  I’m beginning to think it is on their end since the FTP program in the little progress bar reads 100% on most of the files and that is when it grinds to a halt and after awhile indicates that it failed.  Then the whole process repeats.

then after awhile the FTP connection fails and cannot reconnect.  That is what made me give up last night.  I couldn’t keep going because I could not access the FTP even from the back end of Host CP for my site.  It’s just done a dummy spit again today.

Sigh… very frustrating… maybe tomorrow will work better.

I would attempt to find another host that you can at least see if it happens on - that could rule out your ISP for sure.  I’ve seen that issue you mention, though, on a Windows server - and it was indeed the host (I was able to FTP to my site the whole time).

Well I finally got the whole thing done and the site back up.  :cheese:

Just one thing, a minor one thankfully, not sure I want a major one after the last couple of days.

Over a couple of the pages in the back end I get this, er, well I’ve attached a screen shot.  Not sure if you’ll be able to see it but it seem to produce a line across some of the pages in the back end.  Not all of them just like in the picture, so far I’ve noticed it in the email section and in the Photo Gallery, if I pull up an individual photo in the tool box not in any of the main pages.

Haven’t checked all of the various pages in the back end so do not know if the problem is occurring in other area but any idea which folder I might have to re-upload?  I’m guessing something either got mangled in the upload or I missed something.

As you can imagine I really do not fancy doing the whole thing all over again just now.

Edit: Well ok that isn’t going to work since it is not easy to see… I’ll think of something else tomorrow. Or probably not.  I’m guessing it is one of the templates maybe, or something…

You need to post a much larger screenshot for us to have any chance of seeing that….  =)

My bad… was tired last night and brain really was not functioning…. so here we go with take two.

Edit: see there is that row of dashes and dots running between the Subject box and the Message box?  Well that appears on some of the pages, not all as I’ve said so far I’ve found it in the communication module and in the Gallery module - in the tools section when bringing up an individual photo.

It’s a little hard to make out- and flat weird.  (And I think you may be missing an image in the top bar as well- though a little hard to tell for sure.)

The gallery cp is generally an easy one to test- try uploading a new system/modules/gallery folder .  Also- be sure to check any special version alterations you need to make- I think the missing image (if it is an image) is in this one.

::rubs sleep from eyes::

cmw1, does that CP actually say “ExpressionEngine v 1.0.0” or is that JPEG artifacting?

lol Derek, I thought ‘what the…’ when I read your post… it does look like 1.0.0 in that image so I went and checked it definitely is 1.6.0 in the back end so must just be the screen shot being weird.

Robin that shot was taken from Opera.  I’m using firefox today and it has a couple of extra buttons display.

A large green one up the top right and the line of dots is a solid black line.  Here’s a screen shot of what it looks like in FF

Looks like some corrupted images.  Try re-uploading the /themes/cp_global_images/ and the /themes/cp_themes/ directories.  Make sure you have your FTP application set to auto-detect the format, or forcing images to be uploaded as binary files.

Thanks Derek, problem solved.  from memory that was one of the folders that 1/2 went up and 1/2 didn’t when I was having massive upload problems.

It’s amazing there are now lots of little images that were not there before.  Looks much nicer! :cheese:

I use WS-FTP-pro all the time and without doubt it is the best but have noticed that on one US host (and it is the only place it happens) transfers sometimes just hang.

Try filezilla (http://filezilla.sourceforge.net/) if its the host I think it is this may solve it, well it works for me anyway.