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Email form is not sending email

December 01, 2014 11:39pm

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  • #1 / Dec 01, 2014 11:39pm

    jecampos

    10 posts

    Hello

    Does any body knows what could happened to my forms that are not sending email.

    I have tested my recipient and this is working fine. I have not changed anything on my email form but this is not sending email, but it says the email message was send.

    This is a live web site: http://www.wok.com.co/contacto/me_encanta_wok

    And this is my code inside the form tag

    <form id="comment-form" action="" method="post">
        {exp:email:contact_form user_recipients="no" recipients="[email protected]" charset="utf-8" form_class="main-form" return="http://www.wok.com.co|Home Page" redirect="3"}
         <input type="hidden" name="subject" value="Me encanta WOK - WOK Website" size="40" />
         <label for="name">nombre</label>
         <input type="text" class="field" id="name" name="name" value="" /></p>
         <label for="from">email</label>
         <input type="text" class="field" id="from" name="from" value="" /></p>
         <input type="hidden" name="message[]" value="->Teléfono:" >
         <label for="telefono">teléfono</label>
         <input type="text" class="field" id="telefono" name="message[]" value="" /></p>
         <input type="hidden" name="message[]" value="->su idea o pregunta: " >
         <textarea class="field" name="message[]" id="su idea o pregunta" ></textarea>
          <label>Seleccione el tipo de comentario:</label>
          <input type="hidden" name="message[]" value="->Tipo de comentario:" >
          <select class="field" name="message[]" id="Tipo de comentario"  150px;">
             <option value="Calidad">Calidad</option>
             <option value="Proveedores">Proveedores</option>
             <option value="Empleo">Empleo</option>
             <option value="Servicio">Servicio</option>
             <option value="Otro">Otro</option>
             </select>
         
         <input type="checkbox" class="checkbox" value="Deseo recibir futuros correos de WOK" checked="true" name="message[]" id="Deseo recibir futuros correos de WOK" /><label class="checkbox">Deseo recibir futuros correos de WOK</label>
          
         {if captcha}
               <label for="captcha">Por favor ingrese la palabra de la siguiente imagen:</label>
               {captcha} <input type="text" name="captcha" value="" maxlength="20" class="field"  120px; height: 22px; vertical-align: top;"></p>
         {/if}
         <input type="checkbox" class="checkbox" value="check" name="checkbox" name="message[]" id="Acepto política de privacidad" /><label><a >Acepto política de privacidad.</a></label>
         <input type="submit" class="submit" value="enviar"  aceptar la política de privacidad');return false}" /></p>
         <div class="cl"> </div>
        {/exp:email:contact_form}
        </form>

    Any idea?

    Thanks in advance

    John Campos

  • #2 / Dec 02, 2014 1:01pm

    Joshua McLemore

    6 posts

    How are you hosting? Have you checked your server error logs for clues?

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