Thread

Hi,

I have an admin group that can upload files in every channels I created but one.

It works fine for the super admin but regular admins get the message : The file could not be written to disk.

Any idea where to look to fix this ?

Hi did you get a resolution to your problem?

I have a similar situation and can find no information to help resolve it. 

thanks
Adam

Did you check member group permissions in the File upload preferences settings?

Yes, the File upload preferences have been set to allow access to the directories in question.  (I tried removing access - in which case case the directory names don’t appear in the drop-down list - and re-enabling access; but that made no difference).

Also, I have checked the file permissions on the directories.  They are set to allow write access.

(I tried delving into the code to see what is going on (adding some diagnostic output) - but it defeated me: too many layers of abstraction).

What sort of files are you trying to upload?

Have you tried turning off XSS filtering (Admin > Security and privacy)

Is there plenty of diska space on the server/hosting account?

Hi Rob

Trying to upload video files (mp4).

Many thanks for suggestion re XSS filtering, I’ve turned that off and that has solved the problem.  Not an ideal solution, but I suppose I will have to live with it.

Adam

Glad you got it sorted. The XSS filtering does get in the way sometimes…