I don’t know the right way to word this, but I’m fixing an Expression Engine site that I’ve already developed on my test site and turned the files over to the client. Their IT department didn’t know how to deploy it, I’m being brought back in to get the site launched. I can not upload anything to the FTP, only view files. I do not have any access to the hosting control panel and have been provided the following as the path for the root folder:
C:\inetpub\wwwroot\websitedomain.com
I’m used to having the folder path be something like:
web/root/username/whatever
I didn’t think putting in the client provided path was going to work. But I tried it anyways and of course it doesn’t work.
What do I need to do? This is the message from the client’s hosting company about this issue:
The root of Expression Engine is C:\inetpub\wwwroot\websitedomain.com. That being said, it is not the root of the web or FTP site. The root of the web/FTP site is C:\inetpub\wwwroot\websitedomain.com\web. For security purposes we have moved the EE “System” directory out of the root of the web/FTP site onto the same level; as the web folder, thereby making it inaccessible to the internet.
I appreciate any input.