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Unable to log into Control Panel after upgrading to 2.5.3

October 12, 2012 10:52am

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  • #1 / Oct 12, 2012 10:52am

    L2

    52 posts

    I initially posted this issue a few days ago and noticed that my post along with others who posted on 10/10 between 6:24p - 11:21p didn’t have any responses so I’m wondering if our posts got lost in the queue.  If the posts didn’t get lost I’m sorry for reposting this.  My initial post is here: http://ellislab.com/forums/viewthread/227828/ .  I added more detail to this issue below.

    I am unable to log into my CP after upgrading from EE 2.1.3 to 2.5.3.  The site is hosted with Engine Hosting.

    Background:
    I did the upgrade and everything seemed fine.  When I went to log into the CP as the Super Admin I received and error: “Someone is already logged in using this account.”  I forgot to log out of my CP when I did the upgrade so I’m not sure if that caused a problem.  I tried logging in using different browsers, changing the config.php file to allow multiple logins, ignore ip address, and a few other things but nothings seemed to help.  I then tried logging in as a Client Admin using another member account but it just reloads a blank login form after I submit.  The following day I tried again to log in under both the Super and Client Admin and I just keep getting a blank page.  If the site is offline I do see my offline page but if it’s online (which I manually changed in the config.php file) the site pages are white/blank.

    I’m not sure if I should continue to try to figure this out or roll back.  I was hoping that the EE Tech Support folks might have seen this before.

    Thanks in advance for any help you can provide.

    Lori

  • #2 / Oct 15, 2012 11:11am

    Robin Sowell

    13255 posts

    Weird- that time gap shouldn’t have been there.  But see you and Kevin have hit it in the other thread.  I’m shifting back to it, as it has more detail.  Closing this one for clarity…..

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