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File Manager Problems

October 03, 2012 8:33am

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  • #1 / Oct 03, 2012 8:33am

    tracesmart

    9 posts

    Hi,

    After getting everything working locally, we have encountered the following errors after putting the site live when accessing the Content > Files section:

    An Error Was Encountered
    Unable to load the requested file: content/files/file_upload_preferences.php

    An Error Was Encountered
    Unable to load the requested file: content/files/index.php

    An Error Was Encountered
    Unable to load the requested file: content/files/watermark_preferences.php


    Any idea on why this is happening?

    Kind Regards

    Tracesmart

     

  • #2 / Oct 04, 2012 4:53pm

    Dan Decker

    7338 posts

    Hi tracesmart,

    Thanks for posting on the forums!

    Can you veryify those files exist? Look at /system/expressionengine/views/content/files/ and see if they made the transition to live.

    If they are missing, you can replace them with copies from your development environment.

    Cheers!

  • #3 / Oct 10, 2012 4:46am

    tracesmart

    9 posts

    Hi,

    Thanks for getting back to me. You were correct with the missing files. A number of files weren’t committed to the live environment for some reason. The problem is now fixed

    Regards

    Tracesmart

  • #4 / Oct 11, 2012 5:18pm

    Kevin Smith

    4784 posts

    Glad to see this is now resolved, Tracesmart. If we can help again, let us know!

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