Thread

I upgraded Expression engine from 1.6.8 to 2.5.2 and in the process upgraded Freeform from version 2.6.0 to version 4.0.5.

FreeForm Forms now no longer return email, and they do not return errors.  They go to the appropriate response forms that were defined for them in the earlier (and index.php is included in the return URL).

A complete an total enigmatic failure of FreeForm, with NO error messages.

The standard Expression Engine member module registration email works.  email_test.php returns email (i.e., email is configured on the site/server).  And PHP mail scripts work.

Only FreeForm fails to send email, with no error messages.

I am upgrading a cloned site at a different URL than the original site.  Once issues are resolved, we intend to switch it back to the older URL.  There is newer PHP and newer MySQL, and a newer installation of WordPress on the site.

FreeForm seems to be the only thing that does not work.  And it is preventing upgrade of the site (going live).

Hi, Peter,

FreeForm is a third-party add-on by Solspace.  You’ll need to head over to their support system to request help with this add-on.

Thank you!

I was under the mistaken impression that I could simply reconfigure the template TAGS for the latest FreeForm to get the forms to work again, but it seems that there are some backend database settings for each form that also need to be made before they will work.  In any case, set the form defaults first, then update the form tags if you need to.  While it is true that you can set the tags to OVERRIDE the defaults, you need to set the defaults first.

I would not have thought of that!  Thanks for the update, Peter.  It will be useful to someone else in the future, there is no doubt!