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Simple Commerce & PayPal Intermittent Failure

September 16, 2012 5:57pm

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  • #1 / Sep 16, 2012 5:57pm

    Roi Agneta

    352 posts

    I am using Simple Commerce in conjunction with PayPal to sell subscriptions.  Upon a successful transaction, PayPal sends an IPN back to the designated url to EE and the purchase is registered on the site and the member is moved to another member group.

    The problem is that it does not always work.  About 30% of the time the member is not moved to another group and the transaction is not reflected in Simple Commerce.  In cases where it has failed, I checked PayPal and the IPN is shown as being sent, with the proper user id (in the custom field) and an HTTP 200 was sent back to PayPal, which would suggest EE acknowledgement of the IPN.

    I looked at the Simple Commerce code and it seems to respond with a 200 even in cases where the Simple Commerce IPN handler deems the IPN as “invalid”, so no clues there.

    I am at a loss to explain why it would work most of the time, but fail intermittently.  Any suggestions on how to troubleshoot this would be appreciated!

    Roi

  • #2 / Sep 18, 2012 3:53pm

    Kevin Smith

    4784 posts

    Hi Roi,

    From the date this was posted, I take it this is after you resolved this one, right? Be on the lookout for an email from me. I think this one needs some eyeballs directly on the problem.

  • #3 / Sep 19, 2012 5:47pm

    Kevin Smith

    4784 posts

    Just checking in to see if you got my message, Roi. Let me know if you need me to send it again!

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