Thread

I am running into an issue with the add-on SuperSearch from Solspace.  I first decided to send a support request into Solspace but they weren’t able to provide any guidance on the issue. They suggested contacting EE support instead (http://www.solspace.com/forums/viewthread/13489/).

When a users enters search keywords and uses typographic quotes (”) or straight quotes (’), they are given an error message “The URL submitted has disallowed characters”.  Here is the example url (http://wildmontana.org.s146483.gridserver.com/search/results/search&keywords;=“Brian+Sybert”/). I suspected it was an issue with the add-on but there developers claim it must be an issue beyond SuperSearch.

I am running EE 2.5.0 and am using a bunch of add-ons like Structure, Matrix, Playa, Freebie and a couple more.  I also use the NSM Config Bootstrap (http://ee-garage.com/nsm-config-bootstrap).

Any ideas why typographic quotes and straight quotes are causing these errors?

Hi mz91184,

I just tested 2 strings on these forums using the characters you describe. The search went through without a problem.

If there is a bug in 2.5.0, the solution will be to update to 2.5.3, which contains well over 100 stability enhancements!

If the problem still exists on the latest version of ExpressionEngine with your add-ons up-to-date, then we will be better able to investigate.

In the meantime, can you give me some info about your host? Are you using .htaccess?

Cheers,

Sorry, I forgot to follow up.

I upgraded and this resolved the issue. Close it out. Thanks for the help.

Hi mz91184,

Thanks for the follow-up! Glad to hear you have it all sorted out.

If you need anything else, please let us know!

Cheers,