Thread

Hi,

I’ve searched on this, but the answers haven’t been very helpful.

I’m trying to install EE2 on a shared Windows hosting space. I’ve set the permissions per the instructions here (albeit using Windows directory-level equivalents). I didn’t yet change my system folder name, so that shouldn’t be an issue. But when I go to run admin.php, I first get the error that

Your system folder path does not appear to be set correctly. Please open the following file and correct this: admin.php

OK. That’s not it, clearly. I went into admin.php and turned error reporting on. Now I get this:

Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(.system/codeigniter/system/core/CodeIgniter.php) is not within the allowed path(s): (d:\webs\) in D:\webs\[REDACTED]\admin.php on line 183

OK. First off, what is open_basedir? Online documentation seems to indicate that it is a means of preventing scripts from accessing files outside the root folder. Why in the world would that be triggered?

Second, I’m not sure why the D: drive of this server is coming up in that filepath; running a filepath determination script for the directory in which admin.php et al live, I actually get:

c:\windows\system32\inetsrv

Any help here?

First, I would suggest running http://ellislab.com/expressionengine/user-guide/installation/requirements.html to see if there are any red flags. You are correct about open_basedir, just a security setting for PHP in shared environments. If your host won’t disable it (not likely) then you hopefully can work around it but moving hosts might be the better option long-term. Hopefully it is just a path issue, something that you can set in the config file. c:\windows\system32\inetsrv is a system directory for the webserver and would not be the root for your actual site, the d:\webs\... makes a lot more sense for your actual website location. What do you get if you run dirname()? What do you have set for the system path in your config file? Might try putting the absolute Windows path there.

First, I would suggest running http://ellislab.com/expressionengine/user-guide/installation/requirements.html to see if there are any red flags.

Yes, I ran the wizard before even buying the EE2 license. The only “no” was for “URL Segment Support”, but I’m OK with that. All else was fully supported.

I’ll run through your other suggestions before responding in detail. Thanks.

You are correct about open_basedir, just a security setting for PHP in shared environments. If your host won’t disable it (not likely) then you hopefully can work around it but moving hosts might be the better option long-term.

I’ve sent in a ticket, and I’ll see what they say. I don’t think moving is an option; my client has has been with this host a long time.

Hopefully it is just a path issue, something that you can set in the config file. c:\windows\system32\inetsrv is a system directory for the webserver and would not be the root for your actual site, the d:\webs\... makes a lot more sense for your actual website location. What do you get if you run dirname()?

I get “.”

What do you have set for the system path in your config file?

I had set “./system” just as it came from the factory, but that obviously didn’t work.

Might try putting the absolute Windows path there.

OK. I tried putting ‘D:/webs/[redacted]/system/’  and the page did render (sort of), but I got these errors:

A PHP Error was encountered

Severity: Warning

Message: is_dir() [function.is-dir]: open_basedir restriction in effect. File(themes/cp_global_images/) is not within the allowed path(s): (d:\webs\)

Filename: controllers/wizard.php

Line Number: 1540
A PHP Error was encountered

Severity: Warning

Message: is_dir() [function.is-dir]: open_basedir restriction in effect. File(../themes/cp_global_images/) is not within the allowed path(s): (d:\webs\)

Filename: controllers/wizard.php

Line Number: 1540
A PHP Error was encountered

Severity: Warning

Message: is_dir() [function.is-dir]: open_basedir restriction in effect. File(../../themes/cp_global_images/) is not within the allowed path(s): (d:\webs\)

Filename: controllers/wizard.php

Line Number: 1540
A PHP Error was encountered

Severity: Warning

Message: is_dir() [function.is-dir]: open_basedir restriction in effect. File(../../../themes/cp_global_images/) is not within the allowed path(s): (d:\webs\)

Filename: controllers/wizard.php

Line Number: 1540
....

and on and on.

Hang on. I turned off error reporting (thus hiding those errors) and it allowed me to complete the installation.

Now I’ve got:

Your config file does not appear to be formatted correctly.

Off to check it…

Hmm.  system/expressionengine/config/config.php is completely empty. Is that normal? Is there another config file somewhere? (I’m coming from an EE 1.x background here… first 2.x install.)

Actually, you can close this thread for now. My web host is having much bigger problems than EE. Won’t let me upload anything or make configuration changes to web sites.

Thanks.

Hi hotknife,

If you still experience trouble after your host gets everything sorted out, please let us know in a new thread.

Thanks!