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blacklist problem

October 01, 2011 5:09am

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  • #1 / Oct 01, 2011 5:09am

    Riverboy

    2993 posts

    If i try to upload blacklist, i get the following error:

    Error: New blacklist was irretrievable.
    The XML data received was either invalid or not in the correct form for XML-RPC. Turn on debugging to examine the XML data further.

    i turned debugging on but nothing came up so dunno why this is.

     

  • #2 / Oct 01, 2011 5:58pm

    Kevin Smith

    4784 posts

    Hi Pete,

    Please remember to fill your first support request post with the information we need so that we can help you right from the start.

    Under which version EE is this happening? Does this site have MSM enabled? Is this a first-time install or an upgrade? If this is an upgrade, from which version and to which version did you upgrade?

    If you wouldn’t mind attaching the blacklist file to your response, I’ll be glad to try it on my end and see if I can figure out what’s going on with this.

  • #3 / Oct 03, 2011 2:47am

    Riverboy

    2993 posts

    Hi, support request sent earlier. Upgrade was made by Robin mostly, from 1.7.1 to latest 2.2.2. MSM installed and Forum also.

    Thanks,
    - Pete

  • #4 / Oct 03, 2011 8:08am

    Sue Crocker

    26054 posts

    Hi, Pete. I can replicate the problem on my EE 2.2.2 install, let me see if we can find out what’s causing this. Thanks in advance for your patience.

  • #5 / Oct 03, 2011 8:16am

    Riverboy

    2993 posts

    ok, im here waiting 😊
    - pete

  • #6 / Oct 03, 2011 2:13pm

    Robin Sowell

    13255 posts

    Give her a try now- we just needed to update something on the EE site.  Should be good to go.

  • #7 / Oct 03, 2011 2:48pm

    Riverboy

    2993 posts

    u r a walking miracle, working 😊

  • #8 / Oct 03, 2011 5:37pm

    Kevin Smith

    4784 posts

    Good! Glad we got that one knocked out. Closing this one up.

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