Thread

I have my website hosted on godaddy for a year. Everything worked fine but the updated 02/09/2011 version of apache to apache 2.2 for “security” leave my site with a malfunction.

The problem is when running a php script to upload pictures, the upload limit is 2MB but since Update apache generates a 500 error when uploading images larger than 100KB ...

I’ve tried everything, I can not fix the problem and godaddy will not help.

Anyone have a problem like this or knows the solution? Please help!

I’m sorry you’ve had trouble. You state that you were unable to get assistance from support, but we can definitely look into this for you and help you locate the issue. Please submit a support ticket at x[dot]co/WeHelp (Click on create support ticket) and fill out as much detailed information as possible. Once you have submitted, you’ll receive an incident number. You can post that back to this thread and we can locate it and make sure it gets to the right team to help figure out the issue.

^Cj
Go Daddy Social Media Team

More than 15 days to support this open ticket [Incident ID: 12745965], GoDaddy does not give me answers or solutions techniques.
I only get irrelevant answers such as “rename htaccess x htaccess1 some customers got lucky with that.”

Godaddy does not help me.

Thanks to technical support in English from godaddy, we could solve the problem! after 20 days..

The error 500 from server to upload images was solved by disabling “FastCGI” php and php4 from the hosting administration panel.

The htaccess, new configuration:

AddHandler x-httpd-php-cgi. php4
AddHandler x-httpd-php5-cgi. php

before

AddHandler x-httpd-php5. Php
AddHandler x-httpd-php. Php4

Thanks to technical support (in English) of Godaddy.!

Greetings from Argentina.

PS: godaddy tech support in Spanish is one of terror, they know nothing. They must all be illegal Mexicans .. jajajaja!