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Registration form doesn’t remember input data following error

August 25, 2011 7:38am

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  • #1 / Aug 25, 2011 7:38am

    redfred

    141 posts

    V 1.7

    I have quite a long registration form, approx 60 fields.

    Occasionally an error will occur and when registrants return to the form the data input has disappeared, having to re-input everything.

    Is there any way round this?

  • #2 / Aug 25, 2011 6:25pm

    Dan Decker

    7338 posts

    redfred,

    Can you describe what kind of error your users are seeing? Is it an error that has to do with invalid input, or an error in their browser?  Are you using any add-ons or ExpressionEngines Member templates?

    Cheers,

  • #3 / Aug 26, 2011 5:08am

    redfred

    141 posts

    One member got an ‘invalid email address’ error, when he hit submit.

    I don’t think many errors are occurring now since I took the ‘required’ status off all the fields. It would still be good to get this issue sorted though.

    Using Solspace User

  • #4 / Aug 26, 2011 2:37pm

    Lisa Wess

    20502 posts

    Hi, redfred -

    This is generally browser dependent behavior.  You might need to use some jQuery or similar to pass that information around to ensure it doesn’t happen.  Or User itself might have a way to handle this more gracefully.

    I am going to shift this down to Community Help, though, since it is more of a browser issue than anything, and is in play with a third-party add-on as well.

    I think what I’d recommend is probably doing some inline validation to avoid the issue all together.

    thank you.

  • #5 / Sep 02, 2011 11:35am

    redfred

    141 posts

    Someone has suggested using $_SESSION calls to solve this issue, but I don’t know how I would go about this.

    Any help appreciated!

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