Thread

Hey There,
We cannot log in to the control panel using IE or Chrome. Our EE version is v2.2.1 - Build: date 20110705.

I have tried advice seen elsewhere on the forums about changing config.php settings for…
$config[‘cookie_prefix’] = “”;
$config[‘cookie_domain’] = “.CLIENTDOMAIN.com”;
$config[‘cookie_path’] = “”;
$config[‘admin_session_type’] = “c”;
$config[‘user_session_type’] = “c”;
$config[‘require_ip_for_login’] = “n”;
$config[‘require_ip_for_posting’] = “n”;
$config[‘secure_forms’] = “n”; 

I’ve dumped the cache and cookies on my test browsers several times now and still no favorable result. The only browser that seems to be okay if Firefox.

Any other thoughts?

cozmir,

Can you try amending it to the following please?

$config['cookie_prefix'] = '';
$config['cookie_domain'] = '';
$config['cookie_path'] = '';
$config['admin_session_type'] = "cs";
$config['require_ip_for_login'] = 'n';

That’s not getting me anything helpful. Here’s everything from the Config items. Am I missing something?

$config['app_version'] = "221";
$config['install_lock'] = "";
$config['license_number'] = "####-####-####-####";
$config['debug'] = "1";
$config['cp_url'] = "http://clientdomain.com/admin.php";
$config['doc_url'] = "http://ellislab.com/expressionengine/user-guide/";
$config['is_system_on'] = "y";
$config['allow_extensions'] = "y";
$config['site_label'] = "client name";

$config['enable_db_caching'] = "n";

$config['cookie_prefix'] = '';
$config['cookie_domain'] = '';
$config['cookie_path'] = '';
$config['admin_session_type'] = "cs";
$config['require_ip_for_login'] = 'n';

Also, I have another site that is running the same software version that has no issues logging in with Chrome or IE. The main difference I can think of is that it is running on a Media Temple server while the client above is setup on a box their IT guy put together. Is there anything I should be checking in the Apache or PHP configs?

I just updated everything to 2.2.2 and still no dice. Also, I noticed Safari isn’t working either, but it seems like it is going to load – it loads a url with what looks like a session ID and then goes back to the log-in screen.

Also, I have another site that is running the same software version that has no issues logging in with Chrome or IE. The main difference I can think of is that it is running on a Media Temple server while the client above is setup on a box their IT guy put together. Is there anything I should be checking in the Apache or PHP configs?

If the biggest difference between these two installations is the server environment, I think that’s our problem right there. While we’re not able to help troubleshoot server issues, we can try to point you in the right direction. Could you respond with basic information about each of the two servers so we can compare? Version of Apache, PHP, etc. Are there any differences in the PHP modules installed? What about .htaccess, any differences there? What if you just disable the .htaccess file on the problematic site altogether, does that help?